Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Purchase: Updating backorders after a partial shipment return

Subscribe

Get notified when there's activity on this post

This question has been flagged
purchasereturnsbackorderQuickstartSF-Experts
1 Reply
3459 Views
Avatar
Andrea Martinez (amt)

I have an open receipt for 20 units. I only received 2 units from the vendor, so I validate the receipt for 2 units and create a backorder for 8 units. Eventually, these 2 units were returned to the vendor since they had quality issues. The units will be replaced by the vendor when the vendor ships the remaining quantity open.  After I complete the return process in Odoo, I would expect the backorder quantity to update automatically back to the original demand of 20 units.

Since this is not the case, how do I account for the 2 units from the initial partial shipment? I tried creating a new receipt but it was not linked to the original purchase order.


0
Avatar
Discard
Avatar
Andrea Martinez (amt)
Author Best Answer

There are a couple of options.

Option 1: The first option is to unlock the back order and manually update the Demand field back to 20. Don't forget to unlock it afterward!

The purchase order will have:

  1. The partial receipt
  2. The return
  3. The updated backorder


Option 2: The second option is to cancel the backorder and create a new receipt by duplicating the back order or the original receipt and updating the quantity to 2.  Duplicating a receipt ties the transfer to the receipt by adding the procurement group to the duplicate transfer. Don’t forget to click on the “Mark as To Do” button!

The purchase order will have a total of 4 transfers:

  1. The partial receipt
  2. The return
  3. The backorder
  4. The duplicated transfer





0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Receipt Status: Same Value, Different Colors. What does this mean? Solved
purchase Quickstart v17 SF-Experts
Avatar
1
Aug 25
5287
How to generate Lot/Serial Numbers for products automatically when I receive them | Odoo 17 Solved
purchase inventory Quickstart SF-Experts Odoo17
Avatar
1
Jul 24
5504
Buying or Subcontracting a product from the same vendor Solved
purchase replenishment Quickstart subcontracting SF-Experts
Avatar
1
Aug 23
2671
Using Cost per employee and Employee capacity correctly Solved
Quickstart SF-Experts
Avatar
Avatar
2
May 25
6603
Why is there an Invoicing App Legacy Banner on my Invoice? Solved
Quickstart SF-Experts
Avatar
1
Apr 25
2375
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now