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Bassam Ramadan

Our system is not working, I get a "Bad Gateway" message when opening it; Knowing that yesterday was working properly and no one pushes any update.

when I open psql or odoo-bin shell I get  (psql: could not connect to server: Connection refused
Is the server running on host "192.168.1.1" and accepting
TCP/IP connections on port 5432?)

that's very weird as our company operation is down!! is there any emergency contact to reach, I opened a task and called the emergency number of Asia and till now I have had no feedback

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Waleed Ali Mohsen
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You can login to Odoo.sh and check the log error in the production. 

You can find the emergency lines, open this link Submit a Support Ticket | Odoo and in the right side you will see all emergency lines:

America East+1 (716) 249 2880
America West+1 (650) 289-8234
Europe+32 2 616 8002
Africa+971 4 589 6470
Asia+91 79 40 500 100
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Bassam Ramadan
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Thank you dear for your reply, I tried all the abovementioned with no success; It worked after a few hours, and it was most probably because the psql was down,