Odoo Help


odoo issues using e-mail servers asking to "login to send"

Open Alpha LLC
on 9/25/16, 7:17 PM 705 views

Hello all,

When we use servers that would like to have the user "login to send", odoo fails.

It has been tested with odoo/gmail.

There was another post, providing the solution, but since it seams to keep on going as issue, we have opened the following case:


However maybe we missed another solution.

Kindly advise.




Ermin Trevisan

--Ermin Trevisan--
| 6 5 7
Walchwil, Switzerland
--Ermin Trevisan--

Ermin Trevisan
On 9/26/16, 2:02 AM

The issue you have reported in Github is a Zoho SMTP issue which can be solved the easiest way by not using Zoho as an SMTP server for Odoo. The issue you report here is something different. When properly configured, Odoo works flawlessly with Gmail and many other mail servers. But you have to be more specific with your actual issue. I do not understand "servers that would like to have the user login to send"? You can provide the proper credentials to Odoo and then it works automatically.

Thank you for your follow up.

We will take our share on possibly mixing two problems in one report.

However a solution of a problem an open system like odoo presents, should not be comprised of "do not use ZOHO". Especially when ZOHO might be an important technology investment for a company.

FOSS is supposed to be as platform agnostic and as open and adaptable as possible.

ZOHO might have its peculiarities, however if the suggested patch solves the problem perceived on odoo's side, our humble opinion is to concentrate on this patch and its exploitation.

Now, let us take it from a different perspective.

What kind of differentiation between ZOHO and other mail servers, would need the specific patch to make odoo collaborate with zoho?



Open Alpha LLC
on 10/3/16, 3:05 AM

I did not wanted to get personnel, it is just my experience. The Odoo chatter functionality is a complex beast and documentation is more than scarce. On the other hand in the age of spam, SMTP servers are configured very differently and all of them have their rules which might not necessarily be compliant with Odoo's functionality. You need an SMTP server which allows relaying and proper bounce management if you want to use Odoo out of the box and you should set up proper SPF and DKIM validation. Nothing against ZOHO for your regular mail, but if you want to use Odoo, you should well consider an easier solution which works out of the box as there is no reasonable benefit to be fixed on a particular SMTP server.

Ermin Trevisan
on 10/3/16, 4:02 AM

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Asked: 9/25/16, 7:17 PM
Seen: 705 times
Last updated: 9/26/16, 2:02 AM