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Module phonenumbers not found

on 1/5/16, 1:58 AM 722 views

I have odoo server crash as well  ! I searched the log file, found errors but couldn't understand


I was troubleshooting error related to wkhtmltopdf then my odoo server crashed !

what can i do ?

on 1/5/16, 3:00 AM

There are some fundamental steps. First you should learn how to read error logs. Second you should know what you want to install and follow proper installation advise. Third you should provide information about your installation environment (such as Operating System etc.) and Odoo Version in order to get help. Fourth: Google is your friend :-)

Ermin Trevisan
on 1/5/16, 4:11 AM

I have amended my answer and changed your question title to reflect the true problem.

Ermin Trevisan
on 1/5/16, 4:18 AM

Thanks Ermin,

Actually I have click2dial working already long time ago, recently I added the document management module. 

My environment is as follows: Debian 8 server with odoo 8

on 1/5/16, 4:52 AM

Your error log says that the library phonenumbers is missing now, whatever was before. So you should try to fix that corresponding to the information provided.

Ermin Trevisan
on 1/6/16, 3:40 AM

Ermin Trevisan

--Ermin Trevisan--
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Walchwil, Switzerland
--Ermin Trevisan--

Ermin Trevisan
On 1/5/16, 2:25 AM

Odoo is looking for the module phonenumbers and can not find it.

I can only assume that you most probably tried to install Asterisk Click2Dial, where base_phone needs the phonenumbers python library.The following Google search might be helpful: http://lmgtfy.com/?q=+odoo+base_phone+phonenumbers   and if my assumptions is correct, particularly this link: https://www.odoo.com/forum/help-1/question/how-to-install-configure-asterisk-elastix-pbx-to-odoo-86263

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Asked: 1/5/16, 1:58 AM
Seen: 722 times
Last updated: 1/6/16, 3:38 AM