Odoo is the world's easiest all-in-one management software. It includes hundreds of business apps:
CRM | e-Commerce | Accounting | Inventory | PoS | Project management | MRP | etc.
This issue has been around in Odoo for quite a while and was very annoying. If you would update your Odoo to the newest codebase those problems should be fixed. I know Odoo changed the way it worked a while back in a pull request (which I can't find directly). Another option is to apply the answer I gave to my own post here: https://www.odoo.com/forum/help-1/question/mass-mailing-campaigns-do-not-track-opened-and-replied-e-mails-64705
I'd suggest a code base update above my fixes though, since that is cleaner. I've attached the patches on my post so you should have everything you need to get it back going!
Note: It is also known that mass mailing tracking will not work with multiple databases. You would either need to have only one database or use a database filter (--db-filter)
About This Community
This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.Register
Odoo Training Center
Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.Test it now
|Asked: 8/27/15, 3:33 AM|
|Seen: 525 times|
|Last updated: 8/27/15, 4:27 AM|