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How to send a mail thread when sending messages?

on 2/3/14, 4:37 AM 3,255 views

From a lead in OpenERP I can send a message to the lead. When the lead replies, I can see that reply in the lead. So this mailing back and forth works fine.

But whenever I mail the lead, he only receives the (current) message that I send him. I would like him to receive the entire thread. So instead of just the latest message, I want him to receive the entire history of the conversation.

How can I get this to work?

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Asked: 2/3/14, 4:37 AM
Seen: 3255 times
Last updated: 3/16/15, 8:10 AM