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How to send a mail thread when sending messages?

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mailmessagesthread
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Flyguy

From a lead in OpenERP I can send a message to the lead. When the lead replies, I can see that reply in the lead. So this mailing back and forth works fine.

But whenever I mail the lead, he only receives the (current) message that I send him. I would like him to receive the entire thread. So instead of just the latest message, I want him to receive the entire history of the conversation.

How can I get this to work?

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MUHAMMAD Imran
Best Answer

In Odoo, you can use the message_post method to send a message and create a mail thread. Here's an example of how you might use this method to send a message:


# Send a message on a record

record.message_post(

    body='This is the message body',

    subject='This is the subject',

    partner_ids=[partner_id], # list of recipient partner ids

    attachment_ids=[attachment_id], # list of attachment ids

    message_type='comment', # type of message (comment, email, etc.)

    subtype='mail.mt_comment', # subtype of message

    author_id=self.env.user.partner_id.id, # id of the message's author

)


# Send a message on a model

self.env['mail.thread'].message_post(

    body='This is the message body',

    subject='This is the subject',

    partner_ids=[partner_id], # list of recipient partner ids

    attachment_ids=[attachment_id], # list of attachment ids

    message_type='comment', # type of message (comment, email, etc.)

    subtype='mail.mt_comment', # subtype of message

    author_id=self.env.user.partner_id.id, # id of the message's author

)

The message_post method creates a new mail.message record and adds it to the mail thread associated with the record or model. The message will be sent to the specified recipients (partner_ids) and will include any specified attachments (attachment_ids).


You can also use the mail.compose.message model to create and send a message. This allows you to specify additional options, such as the message template and the email addresses of the recipients. Here's an example of how you might use this model to send a message:


compose_form = self.env.ref('mail.email_compose_message_wizard_form')

ctx = {

    'default_model': 'my.model',

    'default_res_id': self.id,

    'default_use_template': bool(template_id),

    'default_template_id': template_id,

    'default_composition_mode': 'comment',

    'mark_so_as_sent': True,

}

return {

    'name': _('Compose Email'),

    'type': 'ir.actions.act_window',

    'view_mode': 'form',

    'res_model': 'mail.compose.message',

    'views': [(compose_form.id, 'form')],

    'view_id': compose_form.id,

    'target': 'new',

    'context': ctx,

}

This will open a wizard that allows the user to compose and send an email message. The message will be added to the mail thread associated with the specified record or model

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