Odoo Help


how to get email replies to leads/opportunities

Alexander Soare
on 6/27/16, 1:02 PM 1,094 views

Odoo 9.0

I have set up my catch all mail server and when I write a message to a contact in odoo they receive the email with sender as my user's email and reply-to as catchall. 

On the other hand: when sending a message via sales leads (and I've set up an alias pointing to the sales module) the email is received with sender and reply-to as my user's email. This means that when the person replies odoo doesn't catch it. How do I set things up similarly to the contacts module so that the reply-to is the correct alias.


Techno-Functional Associate with 7+ years of experience in Odoo (formerly known as OpenERP).

On 6/28/16, 1:17 AM

Configure the system parameters (Settings --> Technical --> Parameters) mail.catchall.alias and mail.catchall.domain with user and yourcompany.com respectively.

Refer the below link, in which it is well narrated for better understanding of Mail Set-up.

How to set up e-mail/messaging with Odoo?

@deep thank you for the quick response. I believe I do have this correctly set though. mail.catchall.alias = catchall, mail.catchall.domain = {mydomain}.com Then I have catchall@{mydomain}.com set up on gmail server.

Alexander Soare
on 6/28/16, 4:52 AM

About This Community

This platform is for beginners and experts willing to share their Odoo knowledge. It's not a forum to discuss ideas, but a knowledge base of questions and their answers.


Odoo Training Center

Access to our E-learning platform and experience all Odoo Apps through learning videos, exercises and Quizz.

Test it now

Question tools

1 follower(s)


Asked: 6/27/16, 1:02 PM
Seen: 1094 times
Last updated: 6/28/16, 1:17 AM