Hi guys,
I am in charge of international purchase orders of a few international suppliers. I need to be alerted at certain times in reference to Confirmed Purchase Orders so that I may follow up on delivery documents etc.
I have my suppliers and I set up my user as Followup Responsible in the Payment Followup tab. I was told by my programmer that this would automatically remind me of payment for any POs confirmed for that supplier.
This has not happened, I have received not alert emails.
I also created a followup action for August 10th for a particular supplier and I never received that email alert either.
What could be causing the problem or how should I set this up correctly such that I get my alerts?
Thanks