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I am not using e commerce but would like to use the promo code on standard quotes that we create.  I have generated 3 promotional codes for 2yr, 3yr and 5yr discounts but when i create the quote no discount seems to apply or allow me to select an option.  I am sure this will be something simple i am missing but if anyone can advise would be great

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Hello Tanya,

Here is the option to apply Discount code or promotion on Quot. if you have created already.


Best Regards,


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So I did that but if i have 3 different codes (for example, 2yr, 3yr and 5 yr multi year discounts) it applies them all to all relevant products so for example 5 yr product and it would apply all 4 discount options. Also if multiple lines so for example, 1 year,3yr and 5yr it applies all 3 codes to all lines instead of just the 5 yr. to that line item and 3 yr. to its relevant 3 yr. line item. it will apply 3yr to the 4 and 5yr line item which then means the calculated discount cost is inaccurate. I have rasied a ticket for help on this as i cant see where i can change the config so it does not happen.

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