Skip to Content
This question has been flagged
projectportalwebsiteodoo10
2 Replies
8421 Views
Avatar
Gregor Heger

Good Day,

Environment: Odoo10 CE; 1company; 2 users: Admin and Portal user with only Portal Access Right; Installed website_project module and webiste_quotation module; 1 public Project with Tasks and the Portal user is also added as follower.

Problem: After the Portal user is logged in and clicks top right on his name and then on "My Account", he is not seeing the Projects or Tasks. Attached you can see the picture what he is seeing.
The question is: Why is he not seeing the Tasks/Projects? Why can he sees the Issues category, though there are no issues existing?

Thank you for your help. 




Avatar
Discard
Avatar
Yenthe Van Ginneken (Mainframe Monkey)
Best Answer

Hi Gregor,

Have you configured the privacy on the project settings? You've need to set it to "Visible by following customers" first and then you need to add the customer as a follower afterwards:

If you configured these two the customer will see his issues and tasks in his portal.
Tip: Also make sure that the customer is added as a follower on the task/issue or he might not see them either.


Regards,
Yenthe

Avatar
Discard
Gregor Heger
Author

This was simple.. thanks

Yenthe Van Ginneken (Mainframe Monkey)

You're welcome, I'm happy you've solved it! Best of luck with Odoo.

Related Posts Replies Views Activity
customize website portal sale template V10
templates portal website odoo10
Avatar
Avatar
Avatar
2
May 19
6287
How can I activate signup on website in Odoo 10 Solved
portal signup website odoo10
Avatar
Avatar
2
Mar 17
10218
How to set date format in datepicker in the portal template? Solved
portal template datepicker website odoo10
Avatar
Avatar
Avatar
2
Aug 23
16333
Group tasks in client portal by project and state
project client portal tasks website
Avatar
Avatar
1
Jul 23
3287
Error after changing some fields in 'my details' page.
portal website
Avatar
Avatar
1
Jan 23
826