Problem registering a payment

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

CRM
e-Commerce
Accounting
Inventory
PoS
Project management
MRP

Take the tour

All Posts People Badges

Tags (View all)

odoo v14 accounting v15 odoo16features

About this forum

Help

Problem registering a payment

paymententries

2 Replies

2164 Views

Thomas Halbeck

I am using Odoo 11 Community and until today everything was working also on this issue. Registering a payment for customers or vendors was always working. But today I suddenly started receiving an error message which I have no idea how to interprete. Perhaps someone can take a look at it and tell me what's going wrong and perhaps even know how to fix it.

The error message is as follows:

Error:
Odoo Server Error

Traceback (most recent call last):
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/http.py", line 647, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/http.py", line 307, in _handle_exception
    raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/tools/pycompat.py", line 87, in reraise
    raise value
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/http.py", line 689, in dispatch
    result = self._call_function(**self.params)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/http.py", line 339, in _call_function
    return checked_call(self.db, *args, **kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/service/model.py", line 97, in wrapper
    return f(dbname, *args, **kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/http.py", line 332, in checked_call
    result = self.endpoint(*a, **kw)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/http.py", line 933, in __call__
    return self.method(*args, **kw)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/http.py", line 512, in response_wrap
    response = f(*args, **kw)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/web/controllers/main.py", line 934, in call_button
    action = self._call_kw(model, method, args, {})
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/web/controllers/main.py", line 922, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/api.py", line 689, in call_kw
    return call_kw_multi(method, model, args, kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/api.py", line 680, in call_kw_multi
    result = method(recs, *args, **kwargs)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/account/models/account_payment.py", line 523, in action_validate_invoice_payment
    return self.post()
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/account/models/account_payment.py", line 498, in post
    move = rec._create_payment_entry(amount)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/account/models/account_payment.py", line 592, in _create_payment_entry
    self.invoice_ids.register_payment(counterpart_aml)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/account/models/account_invoice.py", line 904, in register_payment
    return (line_to_reconcile + payment_line).reconcile(writeoff_acc_id, writeoff_journal_id)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/account/models/account_move.py", line 1020, in reconcile
    remaining_moves = self.auto_reconcile_lines()
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/account/models/account_move.py", line 990, in auto_reconcile_lines
    return self.auto_reconcile_lines()
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/account/models/account_move.py", line 986, in auto_reconcile_lines
    'currency_id': currency,
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/account/models/account_move.py", line 1819, in create
    res = super(AccountPartialReconcile, self).create(vals)
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/models.py", line 3278, in create
    record = self.browse(self._create(old_vals))
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/models.py", line 3435, in _create
    self.recompute()
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/models.py", line 4811, in recompute
    target._write(dict(vals))
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/account/models/account_invoice.py", line 479, in _write
    (reconciled & pre_reconciled).filtered(lambda invoice: invoice.state == 'open').action_invoice_paid()
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/sale/models/account_invoice.py", line 45, in action_invoice_paid
    res = super(AccountInvoice, self).action_invoice_paid()
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/account/models/account_invoice.py", line 787, in action_invoice_paid
    return to_pay_invoices.write({'state': 'paid'})
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/addons/purchase/models/account_invoice.py", line 219, in write
    result = result and super(AccountInvoice, invoice).write(vals)
File "/opt/bitnami/apps/odoo/data/addons/11.0/customer_account_followup/account_invoice.py", line 16, in write
    receivable_line.blocked = True
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/fields.py", line 955, in __set__
    record.ensure_one()
File "/opt/bitnami/apps/odoo/lib/odoo-11.0.post20180218-py3.6.egg/odoo/models.py", line 4267, in ensure_one
    raise ValueError("Expected singleton: %s" % self)
ValueError: Expected singleton: account.move.line(918, 917)

Any help would be greatly appreciated.

Niyas Raphy (Walnut IT)

Have you installed any custom module today ? or made any changes in the odoo core code today.If you have installed any custom code, uninstall those and try the same(you can get a duplicate db and check the above)

Thomas Halbeck

Author

Hi Niyas,

thank you for your reply.

No I haven't installed any other modules or changed the core in anyway.

But I am not sure if something else may have caused this problem.

The sales order was first confirmed to a different product. My mistake. I wanted to delete that product and confirm the correct product. The deletion did not work. So I set that product to zero and added the other product and confirmed it again.

So far so good. I was able to print the delivery note and invoice. The complete order was still showing the wrong product in one line and the correct product with correct status in a second line.

Again I tried to delete the wrong product from the sales order which did not work. Therefore I just leave it as is.

Now the payment arrived for the correctly printed invoice and I wanted to register the payment. And then I received the error message.

Today I registered payments for my vendor and that worked. Therefore I assume it has something to do alone with this record.

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Related Posts	Replies	Views
Customer Payments in Version 12 paymententries v12	1 Jun 21	977
Where can i mention check number while entering the payment entries and bankstatements in openerp-7? checknumber paymententries	0 Mar 15	2839
Auto generated journal base on customer/supplier payment payment paymententries payment automation	0 Apr 17	1554

This question has been flagged

Enjoying the discussion? Don't just read, join in!