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There are six ways to enter a domain name. Five of them work, one of them doesn't

            artuvdesign.com
www.artuvdesign.com
http://artuvdesign.com
http://www.artuvdesign.com
https://artuvdesign.com (doesn't work)
https://www.artuvdesign.com

When I enter a domain with a protocol (https) and no subdomain (www), the browser times-out trying to load. This also happens with https://esthecnw.com. I don't know if the problem is with the host or Odoo.

The problem might be the host, GreenGeeks. Odoo says redirections are supposed to be done with a DNS CNAME, however, GreenGeeks doesn't fully support this resource record. Instead they use something called a "URL", which is undocumented.

The problem might be Odoo They are expecting a domain that has a subdomain and no protocol. They then add their own SSL certificate. If a certificate has already been added by the host, however, this might be a problem.

I'm not sure how to begin troubleshooting. I would appreciate any direction.

Thanks,
Shane.

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Purushottam commenting on your reply is disabled. I'm not sure what's wrong.
Thanks for the suggestion. I already tried this, but it doesn't work. I contacted GreenGeeks, and they deleted the CNAME recorded and added a "URL" instead. "URL" appears to be a custom resource record, and there is no documentation for it.

Best Answer

CNAME ​www yourdomain.com

add this record

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