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Preparation display not working real time on https on-premise

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poskitchen
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Tony

I am having this issue on my on-premise database where order updates from PoS dont get updated real time on the kitchen display. I have to manually refresh the kitchen display's browser tab to get updates. 


I noticed it does not happen over http only https. I also noticed there is no issue with it on odoo online or odoo sh. Only on-premise deployment. It has been an issue since v17 and I had hoped it would get fixed it v18 but the issue is the same. I have contacted technical support but they give me generic answers like "install latest version of odoo". I have reinstalled multiple times. One other person said I should install a browser plugin that refreshes the page after regular intervals. 


Is there anyone with this issue or that is using kitchen display on-premise?



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D Enterprise
Best Answer

Hii,
To fix real-time kitchen display updates over HTTPS in your on-premise Odoo:
Edit your Nginx config:
location /longpolling {

    proxy_pass http://127.0.0.1:8072;

    proxy_http_version 1.1;

    proxy_set_header Upgrade $http_upgrade;

    proxy_set_header Connection "upgrade";

    proxy_set_header Host $host;

}

In your odoo.conf file, make sure:
proxy_mode = True

longpolling_port = 8072


Restart services:
sudo systemctl restart nginx

sudo systemctl restart odoo


i hope it is use full

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Tony
Author

Hi. Thanks but this does not solve the issue

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