Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

POS Session wont close

Subscribe

Get notified when there's activity on this post

This question has been flagged
pospoint_of_sale
1 Reply
4632 Views
Avatar
Youcef Messelem

I try to close the pos session and I keep getting this working 

There is a difference between the amounts to post and the amounts of the orders, it is probably caused by taxes or accounting configurations changes.

I identified the problem as the amount in the oders total and payments differs when it comes to fractions.
Let's say the sales order total is: 170.9854
The payments would be: 170.9860

Can you help me to force close the session the proper way please?

0
Avatar
Discard
Avatar
Muhammad Nadeem Baig
Best Answer

To force close the POS session properly, you can follow these steps:

1.     Check Tax Configuration: Make sure that the tax configurations for your products and orders are correctly set up. Taxes can significantly affect the total amounts. Verify that the tax rates, tax computation methods, and tax accounts are accurate.

2.     Check Rounding Rules: Odoo allows you to configure rounding rules for amounts. Incorrect rounding rules can cause differences between order totals and payment amounts. Make sure that your rounding rules are consistent and accurate.

3.     Verify Payment Methods: Check the payment methods you are using in your POS session. Ensure that the rounding rules, currencies, and exchange rates associated with these payment methods are correct.

4.     Review Decimal Precision: Decimal precision settings can affect how amounts are rounded and displayed in Odoo. Ensure that your decimal precision settings match your requirements.

5.     Adjust Payment Amounts: In some cases, it might be necessary to adjust the payment amounts manually to match the order totals. This should be done cautiously, as it's generally better to identify and resolve the underlying configuration issues.

 


1
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
How to update point of sale order state?
pos point_of_sale
Avatar
Avatar
1
Nov 25
291
Pos product shows 0.0 units sold
pos point_of_sale
Avatar
Avatar
Avatar
3
Apr 25
1875
How to have checkboxes for the variables of each product
pos point_of_sale
Avatar
Avatar
1
Aug 24
2950
How to delete POS Sessions! Odoo 16 Solved
pos point_of_sale
Avatar
Avatar
Avatar
Avatar
3
May 24
12963
Odoo POS: paiement partiel et monnaie
pos point_of_sale
Avatar
0
Aug 23
2431
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now