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Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/odoo/tools/cache.py", line 85, in lookup
    r = d[key]
  File "", line 2, in __getitem__
  File "/usr/lib/python3/dist-packages/odoo/tools/func.py", line 87, in locked
    return func(inst, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/tools/lru.py", line 34, in __getitem__
    a = self.d[obj]
KeyError: ('ir.model.data', , 'product.product_category_1')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 698, in _tag_root
    f(rec)
  File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 568, in _tag_record
    f_val = self.id_get(f_ref, raise_if_not_found=nodeattr2bool(rec, 'forcecreate', True))
  File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 681, in id_get
    res = self.model_id_get(id_str, raise_if_not_found)
  File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 687, in model_id_get
    return self.env['ir.model.data']._xmlid_to_res_model_res_id(id_str, raise_if_not_found=raise_if_not_found)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_model.py", line 2002, in _xmlid_to_res_model_res_id
    return self._xmlid_lookup(xmlid)[1:3]
  File "", line 2, in _xmlid_lookup
  File "/usr/lib/python3/dist-packages/odoo/tools/cache.py", line 90, in lookup
    value = d[key] = self.method(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_model.py", line 1995, in _xmlid_lookup
    raise ValueError('External ID not found in the system: %s' % xmlid)
ValueError: External ID not found in the system: product.product_category_1

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 1584, in _serve_db
    return service_model.retrying(self._serve_ir_http, self.env)
  File "/usr/lib/python3/dist-packages/odoo/service/model.py", line 134, in retrying
    result = func()
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 1611, in _serve_ir_http
    response = self.dispatcher.dispatch(rule.endpoint, args)
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 1808, in dispatch
    result = self.request.registry['ir.http']._dispatch(endpoint)
  File "/usr/lib/python3/dist-packages/odoo/addons/website/models/ir_http.py", line 235, in _dispatch
    response = super()._dispatch(endpoint)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_http.py", line 154, in _dispatch
    result = endpoint(**request.params)
  File "/usr/lib/python3/dist-packages/odoo/http.py", line 699, in route_wrapper
    result = endpoint(self, *args, **params_ok)
  File "/usr/lib/python3/dist-packages/odoo/addons/web/controllers/dataset.py", line 46, in call_button
    action = self._call_kw(model, method, args, kwargs)
  File "/usr/lib/python3/dist-packages/odoo/addons/web/controllers/dataset.py", line 33, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
  File "/usr/lib/python3/dist-packages/odoo/api.py", line 461, in call_kw
    result = _call_kw_multi(method, model, args, kwargs)
  File "/usr/lib/python3/dist-packages/odoo/api.py", line 448, in _call_kw_multi
    result = method(recs, *args, **kwargs)
  File "", line 2, in button_immediate_install
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_module.py", line 76, in check_and_log
    return method(self, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_module.py", line 491, in button_immediate_install
    return self._button_immediate_function(type(self).button_install)
  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_module.py", line 615, in _button_immediate_function
    registry = modules.registry.Registry.new(self._cr.dbname, update_module=True)
  File "", line 2, in new
  File "/usr/lib/python3/dist-packages/odoo/tools/func.py", line 87, in locked
    return func(inst, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/odoo/modules/registry.py", line 90, in new
    odoo.modules.load_modules(registry, force_demo, status, update_module)
  File "/usr/lib/python3/dist-packages/odoo/modules/loading.py", line 487, in load_modules
    processed_modules += load_marked_modules(cr, graph,
  File "/usr/lib/python3/dist-packages/odoo/modules/loading.py", line 371, in load_marked_modules
    loaded, processed = load_module_graph(
  File "/usr/lib/python3/dist-packages/odoo/modules/loading.py", line 230, in load_module_graph
    load_data(cr, idref, mode, kind='data', package=package)
  File "/usr/lib/python3/dist-packages/odoo/modules/loading.py", line 71, in load_data
    tools.convert_file(cr, package.name, filename, idref, mode, noupdate, kind)
  File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 763, in convert_file
    convert_xml_import(cr, module, fp, idref, mode, noupdate)
  File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 829, in convert_xml_import
    obj.parse(doc.getroot())
  File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 749, in parse
    self._tag_root(de)
  File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 698, in _tag_root
    f(rec)
  File "/usr/lib/python3/dist-packages/odoo/tools/convert.py", line 711, in _tag_root
    raise ParseError('while parsing %s:%s, somewhere inside\n%s' % (
odoo.tools.convert.ParseError: while parsing /usr/lib/python3/dist-packages/odoo/addons/point_of_sale/data/point_of_sale_data.xml:13, somewhere inside

            
            PoS
        

The above server error caused the following client error:
RPC_ERROR: Odoo Server Error


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Best Answer

Hi,

Please upgrade the product module in the db and see if the issue is getting resolved or not.

Thanks

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Author

i did that , and it didnot resovled

from external identifiers menu under settings -> technical, delete the record with id product_category_1 and upgrade product module again

Author

it worked man , thank you .
it was no record to producat_category_1 i created it and it worked
thanks man for your help . you responed much more faster than the support team :)

Best Answer

Hai, if you have installed any custom modules, I recommend you uninstall and try again, if not, download the latest addons and replace them and try again. Hope it helps.

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Author

i am only installed database backup by Yenthe Van Ginneken .
and i have uninstalled but the error still there ?
and my addons at the latest build , i have this download from 3 days ago

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