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I'm also facing the same issue. So far found no resolution. Anyone who can help?

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Well I faced this problem as well. The problem was in my Razorpay configuration. The webhook url was wrong which caused that particular message to show.

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What exactly was wrong with the webhook url if you can recall? We're also facing similar issue with no resolution yet.

@ashu Just provide the webhook url in correct format. The format is in Razorpay docs.

Thanks for the reply Sonal.
Doc says url should be something like https://example.odoo.com/payment/razorpay/webhook

Should i replace example.odoo.com with domain which we're using or it has be mycompany.odoo.com?
Also, my domain url contains www so which is correct url?
https://mycompany.odoo.com/payment/razorpay/webhook
or
https://mycompany.com/payment/razorpay/webhook
or
https://www.mycompany.com/payment/razorpay/webhook

@ashu Sorry for the late reply. Write your Webhook URL in this format: https://example.odoo.com/payment/razorpay/webhook
The "example.odoo.com" is the only part you will need to replace. I hope it helps/ed.

Thanks Sonal,
It's working! Thanks for the help!!

@ashu Great! Glad that I could help 😌 All the best with your future endeavors 🤝

Best Answer

Hi,
I hope it is showing in the website ? If it is too long, check the payment transaction record and see if there is some hint

Thanks

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