payed and in payment

Question

Hello, can you explain to us what is the difference between paid and in payment for a client invoice?
Clients invoices, we do not understand how we can change in payment to paid.

Thank you for your help

Gregory

Mily Shajan · Answer

Hi
The paid status means the customer has already submitted the payment and it is recorded in the system, and the corresponding payment is matched to the invoice.
if the status is 'in payment' the invoice has been sent and waiting for payment, that invoice is still expecting payment.
once we receive the payment, you have to reconcile payments with bank statements.
Please check this
https://www.odoo.com/forum/help-1/how-to-change-payment-state-from-in-payment-to-paid-179281 [1]

Regards

[1] h

gregorybarbezat@gmail.com · Answer

Hi!
We still have this problem with  customer invoices which are marked "In payment" but they are paid and connected with bank transactions. They should be marked "Paid" already. And what is also strange that part of all that invoices randomly, on my opinion, marked as "paid".  What could be the problem and how to fix it?

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