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Hello there :)
when I open the partner ledger of an important customer for the last financial year, the balance is at around 250 €. I cannot find out where this amount is coming from!
I've exported the ledger and compared all the values and there is zero difference on any of them.
In the finances app I cannot find any unpaid invoices from that period. Can anybody tell me where to look, please?
To understand where this balance is coming from you should look on: Customers from Accounting app, then select that specific customer and click into the 'invoiced' smart button and 'vendor bill' smart button respectively. Looking into the 'invoiced' smart button you'll be able to see the debit quanitity and looking into 'vendor bill' smart button you should see the 'credit' quantity relative to that customer and excluding taxes in both cases. Hope this can be helpful :)
Hi Sergi, thank you very much, but I've already looked at it. As I said, I cannot find any open invoice for that time. I thought it might be some old balance we've imported at our go live last year (we imported balances from our old ERP to Odoo), but I cannot find it either. I've exported all lines from accounting and did not find the sum im question either. Hm.
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