Skip to Content
This question has been flagged
3 Replies
1698 Views
Avatar
Sedrack Martins Dequene

Whenever I do the connection test, with all the data properly configured, I always get this error: User error, connection test failed! here's what we got instead of what we expected: 111. Connection refused.I'm using intersever's vps, and odoo is running on port 8069, without the SSL certificate, could it be that this is interfering with the outgoing email validation test.

Avatar
Discard
Avatar
Adil Akbar
Best Answer

Hi, you can follow this:

https://youtu.be/bx8JXli-Y6A

Hope it helps

Avatar
Discard
Avatar
Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

Click on Settings > General Settings.

Here you will see Emails: Configure Outgoing emails. You can change your settings from here too.

Name: anything you want

Server Type: IMAP server

Server Name: imap.gmail.com

Port: 993

SSL/TLS: make sure to check this or else you will get an error

Enter your e-mail address and password.


Hope it helps

Avatar
Discard
Avatar
shubham shiroya
Best Answer

you can follow to troubleshoot and resolve the issue:

  1. Verify the server address: Double-check the server address or hostname you provided. Ensure that it is correct and accessible from the network where you are performing the connection test.

  2. Check the port number: Make sure you are using the correct port number for the service you are trying to connect to. Some common ports for different services include 80 for HTTP, 443 for HTTPS, 5432 for PostgreSQL, etc. Refer to the documentation or contact the server administrator to confirm the correct port.

  3. Verify firewall settings: If you are connecting to a server behind a firewall, ensure that the necessary ports are open and allowed for inbound connections. Consult with your network administrator or server provider to verify the firewall settings.

  4. Test connectivity using other tools: Try using other tools or methods to verify the connectivity to the server. For example, you can use the ping command or other network diagnostic tools to check if the server is reachable from your network.

here I give you an example you can try this way:
SMTP Server:smtp.gmail.com
SMTP Port:465
Connection Security:SSL/TLS
Username:abc@gmail.com
Password:************
Active:True
Priority:10

Avatar
Discard