I am clearly not the only one seeing this:
https://www.odoo.com/forum/help-1/ee16-video-calls-not-working-219390
https://www.odoo.com/forum/help-1/discuss-messages-video-calls-214514
In my case, if I set up a meeting, share the link, the other person can join, I see them join.
BUT:
- neither of us sees the other person, just sees a placeholder and a yellow Triangle (warning) without further context
- we do not hear each other
- chat does not work either (messages never arrive to the other side)
And that corresponds very much every other report I found on this forum about the Video Conference features of "discuss"
1. How to make it work?
2. Why is it broken and not addressed?
Hello Beda,
Ensure adding workers in odoo.conf file also use odoo documentation to calculate odoo workers memory and other required specification
like above will help you
https://www.odoo.com/documentation/16.0/administration/install/deploy.html?highlight=workers
Dear Estain Makaudze
I changed odoo.conf as follows:
GNU nano 6.2 odoo.conf
[options]
db_host = False
db_port = False
db_user = REDACTED
db_password = False
default_productivity_apps = True
admin_passwd = REDACTED
proxy_mode = True
list_db = False
addons_path = /opt/odoo
limit_memory_hard = 1677721600
limit_memory_soft = 629145600
limit_request = 8192
limit_time_cpu = 600
limit_time_real = 1200
max_cron_threads = 1
workers = 2
Then I did sudo systemctl restart odoo
It does not work - the exact same issue as before.
I have this server:
2.5 Cores, 5 Threads Intel® Xeon® CPUs
5 GB RAM High-Speed Data Center Grade ECC RAM
50 GB On-Board SSD Drive Fast Data Center SSD with ZFS
1 Gbit/s-Port 2 TB Outgoing Transfer Limit /month
1 dedicated IPv4 address /124 IPv6 range (Up to 16 IPv6 addresses)
Anything I miss?
Thank you