We have some customers who operate on a consignment basis. We create delivery orders that transfers stock from our warehouse to a consignment location specific to the partner (eg; "Consignment/Customer 1", so we always know what stock they have. The consignment location is of type "internal", as we still own the stock.
The issue arises when they make sale and we generate a sale order where we want the delivery order to transfer stock from the customers consignment location ("Consignment/Customer 1") to "Partner/Customer Orders".
On the sale order you can only specify a warehouse as the source, which does match the reality of a business model that may fulfil as sale order from a location other than a warehouse; eg; from samples, or consigned stock.
I've tried creating a new stock picking that is from the consignment stock and duplicating the delivery order, but this make no difference; it insists on using a warehouse as the stock location.
I can cancel the delivery order generated when the sale order is confirmed, and manually create a new delivery order, but then it doesn't relate to the sale order.
This is all the more frustrating, because I'm sure all the fields to make this happen are there, but are not on the forms used to create delivery orders. More than once we've been frustrated at not being able to change a warehouse that we fulfil from simply because the forms hide the fields that we need.
How can we create a sale order with the delivery order being from a consignment locations that doesn't relate to a warehouse?
Hello,
For moving stock to a Consignment/Customer 1 or before delivering it to the customer, you have to create a new location type Transit location to move stock from your inventory to another location so the stock will be deducted from your inventory and will move to another location so configure it like below
warehouse location -> Transit Location -> Customer Location. Hopes it will help you but it is a little bit complicated to create pull and push roles to move stock from one location to another.
Thanks Ahmad, but I can't see how this can work. We could only progress an entire or partial delivery order from the Transit location to Customer location. In reality, the products advised as sold at the end of any given month won't necessarily come from the previous delivery order, and we'd have to maintain multiple delivery orders until such time as each delivery order is sold on full. It's a poor fit for the way the business is actually conducted.