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Odoo9 live Chat not working on external site?

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This question has been flagged
livechatodoo9
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Ahad Pashaeeian

Hi,

We've a problem setting up the live chat module on our website. It functions on the server Odoo 9 is running. If we implement the code between the <head> </head> tags of our own, external, site however it doesn't show. Upon investigation of our odoo-server log, the following error appears:

2016-01-14 09:24:15,098 4952 INFO TGERP9_dev werkzeug: 127.0.0.1 - - [14/Jan/2016 09:24:15] "GET /im_livechat/external_lib.css HTTP/1.1" 200 -
2016-01-14 09:24:15,117 4952 INFO TGERP9_dev werkzeug: 127.0.0.1 - - [14/Jan/2016 09:24:15] "GET /im_livechat/external_lib.js HTTP/1.1" 200 -
2016-01-14 09:24:21,778 4952 INFO TGERP9_dev werkzeug: 127.0.0.1 - - [14/Jan/2016 09:24:21] "GET /im_livechat/support/1 HTTP/1.1" 200 -
2016-01-14 09:24:22,204 4952 INFO TGERP9_dev werkzeug: 127.0.0.1 - - [14/Jan/2016 09:24:22] "GET /im_livechat/loader/1 HTTP/1.1" 500 -
2016-01-14 09:24:22,211 4952 ERROR TGERP9_dev werkzeug: Error on request:
Traceback (most recent call last):
File "C:\Python27\lib\site-packages\werkzeug-0.10.4-py2.7.egg\werkzeug\serving.py", line 180, in run_wsgi
execute(self.server.app)
File "C:\Python27\lib\site-packages\werkzeug-0.10.4-py2.7.egg\werkzeug\serving.py", line 170, in execute
for data in application_iter:
File "C:\Python27\lib\site-packages\werkzeug-0.10.4-py2.7.egg\werkzeug\wsgi.py", line 693, in __next__
return self._next()
File "C:\Python27\lib\site-packages\werkzeug-0.10.4-py2.7.egg\werkzeug\wrappers.py", line 81, in _iter_encoded
for item in iterable:
TypeError: 'Response' object is not iterable

Any help is greatly appreciated :-)  

use script:

<link href="http://localhost:7069/im_livechat/external_lib.css" rel="stylesheet"/><script src="http://localhost:7069/im_livechat/external_lib.js" type="text/javascript"></script> <script src="http://localhost:7069/im_livechat/loader/1" type="text/javascript"></script>



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Prosper Guena Nitcheu
Best Answer

Hello

your url "http://localhost:7069" cannot be accessed from outside

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