I have a problem here where Odoo
will not flag an order as delivered if we send fewer components from a kit, and
do not create a back order.
Because of this we cannot create an invoice.
note: all kits, products and invoicing policy is to invoice on delivered components
We have a customer who has
ordered 2 kits from us, each kit consists of:
20 metres of cable
2 video cameras
The customer only wishes to receive 15m of cable per kit and still happy to pay
full price for the kit.
so we in Odoo deliver
30 metres of cable
4 video cameras
we don't create a back order (click 'no backorder'):
odoo generates
The initial demand has been updated.
- [205] 2 core cable:
- Quantity : 40.0 -> 30.0
on the original sales order there
is an exception:
Exception done
Original note:
Exception(s) occurred on the picking: \WH/OUT/00006. Manual actions may be needed.
Exception(s):
- 30.0 Units of [205] 2 core cable processed instead of 40.0 Units
im not sure what actions need to be taken (if any)
but the sales order shows:
quantity : 2
delivered : 1
invoiced : 0
if i were to create an invoice, odoo only generates an invoice for 1 kit, not
2.
is there a way to "force" odoo to flag both kits as delivered?
thanks.