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Odoo:10 ValueError: External ID not found in the system: web.login

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dockerodoo10
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Antonio Arcucci

I have a 500 internal server error, in console log I have following :

 Traceback (most recent call last):

odoo_1     |   File "/usr/lib/python2.7/dist-packages/werkzeug/serving.py", line 177, in run_wsgi

odoo_1     |     execute(self.server.app)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/werkzeug/serving.py", line 165, in execute

odoo_1     |     application_iter = app(environ, start_response)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/service/server.py", line 247, in app

odoo_1     |     return self.app(e, s)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/service/wsgi_server.py", line 186, in application

odoo_1     |     return application_unproxied(environ, start_response)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/service/wsgi_server.py", line 172, in application_unproxied

odoo_1     |     result = handler(environ, start_response)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/http.py", line 1326, in __call__

odoo_1     |     return self.dispatch(environ, start_response)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/http.py", line 1300, in __call__

odoo_1     |     return self.app(environ, start_wrapped)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/werkzeug/wsgi.py", line 588, in __call__

odoo_1     |     return self.app(environ, start_response)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/http.py", line 1499, in dispatch

odoo_1     |     result = ir_http._dispatch()

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/addons/base/ir/ir_http.py", line 199, in _dispatch

odoo_1     |     return cls._handle_exception(e)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/addons/base/ir/ir_http.py", line 169, in _handle_exception

odoo_1     |     return request._handle_exception(exception)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/http.py", line 775, in _handle_exception

odoo_1     |     return super(HttpRequest, self)._handle_exception(exception)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/addons/base/ir/ir_http.py", line 195, in _dispatch

odoo_1     |     result = request.dispatch()

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/http.py", line 834, in dispatch

odoo_1     |     r = self._call_function(**self.params)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/http.py", line 334, in _call_function

odoo_1     |     return checked_call(self.db, *args, **kwargs)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/service/model.py", line 101, in wrapper

odoo_1     |     return f(dbname, *args, **kwargs)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/http.py", line 330, in checked_call

odoo_1     |     result.flatten()

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/http.py", line 1277, in flatten

odoo_1     |     self.response.append(self.render())

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/http.py", line 1270, in render

odoo_1     |     return env["ir.ui.view"].render_template(self.template, self.qcontext)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/addons/base/ir/ir_ui_view.py", line 1049, in render_template

odoo_1     |     return self.browse(self.get_view_id(template)).render(values, engine)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/addons/base/ir/ir_ui_view.py", line 956, in get_view_id

odoo_1     |     return self.env['ir.model.data'].xmlid_to_res_id(template, raise_if_not_found=True)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/addons/base/ir/ir_model.py", line 1094, in xmlid_to_res_id

odoo_1     |     return self.xmlid_to_res_model_res_id(xmlid, raise_if_not_found)[1]

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/addons/base/ir/ir_model.py", line 1085, in xmlid_to_res_model_res_id

odoo_1     |     return self.xmlid_lookup(xmlid)[1:3]

odoo_1     |   File "<string>", line 2, in xmlid_lookup

odoo_1     |

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/tools/cache.py", line 87, in lookup

odoo_1     |     value = d[key] = self.method(*args, **kwargs)

odoo_1     |   File "/usr/lib/python2.7/dist-packages/odoo/addons/base/ir/ir_model.py", line 1074, in xmlid_lookup

odoo_1     |     raise ValueError('External ID not found in the system: %s' % xmlid)

odoo_1     | ValueError: External ID not found in the system: web.login


Can You help me please?

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Antonio Arcucci
Author Best Answer

Thanks Xavier, but the problem was related to incorrect docker configuration. Now it works fine.


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Xavier Brochard
Best Answer

In _my case_ this error was related to user sessions. I've deleted the .sessions file and restarted Odoo.

Your error might be module related, it comes from

class IrModelData(models.Model)

see https://github.com/odoo/odoo/blob/10.0/odoo/addons/base/ir/ir_model.py

Try to update modules from CLI, something like
sudo odoo odoo -u all -d [your_db_name] --stop-after-init

see http://www.odoo.com/documentation/10.0/reference/cmdline.html


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