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My client’s Odoo.sh database v16 is currently linked to the GitHub account of their previous implementation partner. The implementation has been successfully completed, and there is no active SLA with them. Now, my client wants to designate me as the new Odoo partner to manage their database and ensure that the previous partner no longer has access.

My Odoo Partnership Manager has already transferred the client’s subscription from the previous partner to my account.

I have requested the custom addons and a database dump with filestore from the previous partner. Once I receive these, I want to know the correct steps to switch the Odoo.sh project from the previous partner’s account to mine.

My key questions are:

  1. Is the migration process similar to moving from an on-premises setup to Odoo.sh, i.e., importing the database and placing the custom addons in my GitHub repository?
  2. How will the project be delinked from the previous partner’s GitHub repository?
  3. Should I use the partnership code to create the Odoo.sh project and later insert the client subscription code after importing the database into the production branch?
  4. Can I enter the client subscription code directly while creating the project?
  5. Should I create a new repository, or is there a way to continue using the existing one?

I’d appreciate insights from anyone who has successfully migrated an Odoo.sh project between partners.

Thanks in advance!

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Hello,

The process can be simpler than for on-premise to odoo.sh, as access in SH is easier to regulate. 

The current partner can give you access to the SH project. Then, the ownership of the Github project can also be transferred. By doing so, there is 0 impact on client and a smooth transition can be ensured. This is the simplest method.

The harder way is to do an export of the database, and export of the Git, and recreating a repository, importing Git and then importing database (similar to on premise to Odoo.sh).

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this link may give some lights on  your requirements


https://www.odoo.com/forum/help-1/odoo-sh-administration-credentials-274295

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Please work with your Odoo Partner Manager, who may need to switch the subscription so you can re-use the same code on a new Project.

Open a Helpdesk Ticket if you are unsure who that is.

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