Skip to Content
This question has been flagged
6 Replies
10592 Views
Avatar
Axel Pina

So we mounted Odoo v12 on an Ubuntu server in AWS. When I'm connected to it, I run the command to verify that its actually running:

odoo-server.service - LSB: Enterprise Business Applications
   Loaded: loaded (/etc/init.d/odoo-server; generated)
   Active: active (exited) since Tue 2019-04-16 19:38:09 UTC; 18h ago
     Docs: man:systemd-sysv-generator(8)
  Process: 1551 ExecStop=/etc/init.d/odoo-server stop (code=exited, status=0/SUCCESS)
  Process: 1603 ExecStart=/etc/init.d/odoo-server start (code=exited, status=0/SUCCESS)

Apr 16 19:38:09 ip-55-0-0-226 systemd[1]: Starting LSB: Enterprise Business Applications...
Apr 16 19:38:09 ip-55-0-0-226 odoo-server[1603]: Starting odoo-server: odoo-server.
Apr 16 19:38:09 ip-55-0-0-226 systemd[1]: Started LSB: Enterprise Business Applications.


But when I try to access the URL to get into the system in my browser it won't show anything.

I've tried rebooting the server, shut it down, & start it up again but nothing appears.

P.S: To install Odoo 12 in our server we used this script: https://github.com/Yenthe666/InstallScript/blob/12.0/odoo_install.sh


Any help/advice would be deeply appreciated.

Avatar
Discard
Axel Pina
Author

Still not able to find whats going on. Server isn't even generating log file.

Avatar
Paulo Matos
Best Answer

Hello,

You can try the following way to further investigate what is going on.

1. cd to your odoo-server instalation, (assuming the script was not changed):

cd /odoo/odoo-server

2. Try to manually start the server:

./odoo-bin

It should give you some message or at least start the server...

Additionally you can try to "reinstall" some of core dependencies located at "/odoo/odoo-server" using:

pip3 install -r requirements.txt

Hope it helps

Thank you

PM

Avatar
Discard
Avatar
Axel Pina
Author Best Answer

I tried looking at the log at /var/log/odoo/odoo-server.log but it says there's no file there. Any other path I could try?

Avatar
Discard
Niyas Raphy (Walnut Software Solutions)

Check the conf file of Odoo and see where is the log file, conf file will be inside etc

Axel Pina
Author

There's no /ect/ in my directory. Tried looking for it but its nowhere to be found but I did find a syslog in /var/log/${OE_USER}/ could that be it?

Avatar
Niyas Raphy (Walnut Software Solutions)
Best Answer

Hi,

Check what is there in the log file, you will get hint about what is wrong from the log file, probably the log file will be in the following path, /var/log/odoo/odoo-server.log

So check the log file and see.


Thanks

Avatar
Discard