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Axel Pina

So we mounted Odoo v12 on an Ubuntu server in AWS. When I'm connected to it, I run the command to verify that its actually running:

odoo-server.service - LSB: Enterprise Business Applications
   Loaded: loaded (/etc/init.d/odoo-server; generated)
   Active: active (exited) since Tue 2019-04-16 19:38:09 UTC; 18h ago
     Docs: man:systemd-sysv-generator(8)
  Process: 1551 ExecStop=/etc/init.d/odoo-server stop (code=exited, status=0/SUCCESS)
  Process: 1603 ExecStart=/etc/init.d/odoo-server start (code=exited, status=0/SUCCESS)

Apr 16 19:38:09 ip-55-0-0-226 systemd[1]: Starting LSB: Enterprise Business Applications...
Apr 16 19:38:09 ip-55-0-0-226 odoo-server[1603]: Starting odoo-server: odoo-server.
Apr 16 19:38:09 ip-55-0-0-226 systemd[1]: Started LSB: Enterprise Business Applications.


But when I try to access the URL to get into the system in my browser it won't show anything.

I've tried rebooting the server, shut it down, & start it up again but nothing appears.

P.S: To install Odoo 12 in our server we used this script: https://github.com/Yenthe666/InstallScript/blob/12.0/odoo_install.sh


Any help/advice would be deeply appreciated.

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Axel Pina
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Still not able to find whats going on. Server isn't even generating log file.

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Paulo Matos
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Hello,

You can try the following way to further investigate what is going on.

1. cd to your odoo-server instalation, (assuming the script was not changed):

cd /odoo/odoo-server

2. Try to manually start the server:

./odoo-bin

It should give you some message or at least start the server...

Additionally you can try to "reinstall" some of core dependencies located at "/odoo/odoo-server" using:

pip3 install -r requirements.txt

Hope it helps

Thank you

PM

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Axel Pina
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I tried looking at the log at /var/log/odoo/odoo-server.log but it says there's no file there. Any other path I could try?

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Niyas Raphy (Walnut Software Solutions)

Check the conf file of Odoo and see where is the log file, conf file will be inside etc

Axel Pina
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There's no /ect/ in my directory. Tried looking for it but its nowhere to be found but I did find a syslog in /var/log/${OE_USER}/ could that be it?

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Niyas Raphy (Walnut Software Solutions)
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Hi,

Check what is there in the log file, you will get hint about what is wrong from the log file, probably the log file will be in the following path, /var/log/odoo/odoo-server.log

So check the log file and see.


Thanks

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