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Hi!

I was wondering if someone could tell me if there is an alternative different from using the Odoo SMS Marketing subscription to send SMS to customers.


If someone could give me some options and if possible, guidance of which modules should I use to send SMS.

This is from the perspective of someone that just don't want to use the SMS MARKETING from odoo.


Thanks in advance!

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Best Answer

It’s possible to use Twilio for outgoing SMS messages (i.e., from Odoo to customers).

However, Odoo doesn’t support receiving SMS replies from customers out of the box.

I’ve developed a small integration that enables incoming SMS functionality.

If you’re using Odoo Online (custom plan), I can help you set it up.

You can find more details here: https://www.odoo.com/forum/help-1/getting-replies-from-sms-279951#answer-289274

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