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Odoo service fails to start

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This question has been flagged
modulespython2.7
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Weaver Media

Hello community

I am facing an issue when trying to start odoo service on Centos 7.6 with below command

systemctl start odoo
I get the below error. 

Feb 28 10:46:06 DEVAPPSVR odoo[11321]: Starting Odoo Server Daemon (odoo-server): [ OK ]
Feb 28 10:46:06 DEVAPPSVR systemd[1]: Can't open PID file /var/run/odoo/odoo-server.pid (yet?) after start: No such file or directory
Feb 28 10:46:06 DEVAPPSVR odoo[11321]: Traceback (most recent call last):
Feb 28 10:46:06 DEVAPPSVR odoo[11321]: File "/usr/bin/odoo", line 4, in
Feb 28 10:46:06 DEVAPPSVR odoo[11321]: __import__('pkg_resources').run_script('odoo==10.0.post20190619', 'odoo')
Feb 28 10:46:06 DEVAPPSVR odoo[11321]: ImportError: No module named pkg_resources
Feb 28 10:46:06 DEVAPPSVR systemd[1]: Daemon never wrote its PID file. Failing.
Feb 28 10:46:06 DEVAPPSVR systemd[1]: Failed to start LSB: Launches the Odoo server..
Feb 28 10:46:06 DEVAPPSVR systemd[1]: Unit odoo.service entered failed state.
Feb 28 10:46:06 DEVAPPSVR systemd[1]: odoo.service failed.

I checked the said module in the packages directory and it was there with the following files

drwxr-x--- 2 root root 45 Feb 28 08:40 extern
-rw-r----- 1 root root 108349 Feb 28 08:40 __init__.py
-rw-r----- 1 root root 120534 Feb 28 08:40 __init__.pyc
-rw-r----- 1 root root 558 Feb 28 08:40 py31compat.py
-rw-r----- 1 root root 758 Feb 28 08:40 py31compat.pyc
drwxr-x--- 3 root root 169 Feb 28 08:40 _vendor

I also confirmed that my installation meets requirements in the requirements.txt file

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Weaver Media
Author

Thanks for your response. I have already tried the solution in the mentioned article but it didn't work. I've really tried so many suggested fixes but they did not work. 

Avatar
Walnut Software Solutions
Best Answer

Hi,

In the shared log, there is an import error:  pkg_resources

see the following line: Feb 28 10:46:06 DEVAPPSVR odoo[11321]: ImportError: No module named pkg_resources

You can try fixing this warning and see if the service get started or not.


To fix, the above warning, see:  No module named pkg_resources


Thanks & Regards

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