Hi,
I am new to Odoor and am trying to self host Odoo 15 Enterprise version. I am able to create a new Opportunity however when I try to edit it, I get the following error. This happens when I click on the opprtunity in the CRM pipeline or choose edit on the menu. Please assist.
RPC_ERROR
Odoo Server Error
Traceback (most recent call last):
File "/odoo/odoo-server/odoo/addons/base/models/ir_http.py", line 237, in _dispatch
result = request.dispatch()
File "/odoo/odoo-server/odoo/http.py", line 688, in dispatch
result = self._call_function(**self.params)
File "/odoo/odoo-server/odoo/http.py", line 360, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/odoo/odoo-server/odoo/service/model.py", line 94, in wrapper
return f(dbname, *args, **kwargs)
File "/odoo/odoo-server/odoo/http.py", line 349, in checked_call
result = self.endpoint(*a, **kw)
File "/odoo/odoo-server/odoo/http.py", line 917, in __call__
return self.method(*args, **kw)
File "/odoo/odoo-server/odoo/http.py", line 536, in response_wrap
response = f(*args, **kw)
File "/odoo/odoo-server/addons/web/controllers/main.py", line 1335, in call_kw
return self._call_kw(model, method, args, kwargs)
File "/odoo/odoo-server/addons/web/controllers/main.py", line 1327, in _call_kw
return call_kw(request.env[model], method, args, kwargs)
File "/odoo/odoo-server/odoo/api.py", line 464, in call_kw
result = _call_kw_multi(method, model, args, kwargs)
File "/odoo/odoo-server/odoo/api.py", line 451, in _call_kw_multi
result = method(recs, *args, **kwargs)
File "/odoo/odoo-server/odoo/models.py", line 3216, in read
raise ValueError("Invalid field %r on model %r" % (name, self._name))
Exception
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/odoo/odoo-server/odoo/http.py", line 644, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/odoo/odoo-server/odoo/http.py", line 302, in _handle_exception
raise exception.with_traceback(None) from new_cause
ValueError: Invalid field 'visitor_sessions_count' on model 'crm.lead'
The error shows that the visitor_sessions_count is invalid in model crm.lead, These field added to crm.lead in module website_crm_livechat (Lead Livechat Sessions) so check if this module installed or not?
The module is installed