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odoo accounting v14 pos v15
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Odoo Server Error when installing Point of Sale

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2 Replies
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Avatar
Felix

Hi there, the Odoo server error appeared when i was trying to install the Point of Sale app. Heres the message: (im using Odoo community 11 on Ubunti 16.04)

Traceback (most recent call last):
  File "/odoo/odoo-server/odoo/tools/cache.py", line 84, in lookup
    r = d[key]
  File "/odoo/odoo-server/odoo/tools/func.py", line 68, in wrapper
    return func(self, *args, **kwargs)
  File "/odoo/odoo-server/odoo/tools/lru.py", line 44, in __getitem__
    a = self.d[obj].me
KeyError: ('ir.model.data', <function IrModelData.xmlid_lookup at 0x7ff8a0d68730>, 'product.product_uom_unit')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/odoo/odoo-server/odoo/tools/convert.py", line 741, in parse
    self._tags[rec.tag](rec, de, mode=mode)
  File "/odoo/odoo-server/odoo/tools/convert.py", line 639, in _tag_record
    f_val = self.id_get(f_ref)
  File "/odoo/odoo-server/odoo/tools/convert.py", line 724, in id_get
    res = self.model_id_get(id_str, raise_if_not_found)
  File "/odoo/odoo-server/odoo/tools/convert.py", line 730, in model_id_get
    return self.env['ir.model.data'].xmlid_to_res_model_res_id(id_str, raise_if_not_found=raise_if_not_found)
  File "/odoo/odoo-server/odoo/addons/base/ir/ir_model.py", line 1316, in xmlid_to_res_model_res_id
    return self.xmlid_lookup(xmlid)[1:3]
  File "<decorator-gen-21>", line 2, in xmlid_lookup
  File "/odoo/odoo-server/odoo/tools/cache.py", line 89, in lookup
    value = d[key] = self.method(*args, **kwargs)
  File "/odoo/odoo-server/odoo/addons/base/ir/ir_model.py", line 1305, in xmlid_lookup
    raise ValueError('External ID not found in the system: %s' % xmlid)
ValueError: External ID not found in the system: product.product_uom_unit

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/odoo/odoo-server/odoo/http.py", line 646, in _handle_exception
    return super(JsonRequest, self)._handle_exception(exception)
  File "/odoo/odoo-server/odoo/http.py", line 307, in _handle_exception
    raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
  File "/odoo/odoo-server/odoo/tools/pycompat.py", line 87, in reraise
    raise value
  File "/odoo/odoo-server/odoo/http.py", line 683, in dispatch
    result = self._call_function(**self.params)
  File "/odoo/odoo-server/odoo/http.py", line 339, in _call_function
    return checked_call(self.db, *args, **kwargs)
  File "/odoo/odoo-server/odoo/service/model.py", line 97, in wrapper
    return f(dbname, *args, **kwargs)
  File "/odoo/odoo-server/odoo/http.py", line 332, in checked_call
    result = self.endpoint(*a, **kw)
  File "/odoo/odoo-server/odoo/http.py", line 927, in __call__
    return self.method(*args, **kw)
  File "/odoo/odoo-server/odoo/http.py", line 512, in response_wrap
    response = f(*args, **kw)
  File "/odoo/odoo-server/addons/web/controllers/main.py", line 928, in call_button
    action = self._call_kw(model, method, args, {})
  File "/odoo/odoo-server/addons/web/controllers/main.py", line 916, in _call_kw
    return call_kw(request.env[model], method, args, kwargs)
  File "/odoo/odoo-server/odoo/api.py", line 689, in call_kw
    return call_kw_multi(method, model, args, kwargs)
  File "/odoo/odoo-server/odoo/api.py", line 680, in call_kw_multi
    result = method(recs, *args, **kwargs)
  File "<decorator-gen-39>", line 2, in button_immediate_install
  File "/odoo/odoo-server/odoo/addons/base/module/module.py", line 71, in check_and_log
    return method(self, *args, **kwargs)
  File "/odoo/odoo-server/odoo/addons/base/module/module.py", line 448, in button_immediate_install
    return self._button_immediate_function(type(self).button_install)
  File "/odoo/odoo-server/odoo/addons/base/module/module.py", line 541, in _button_immediate_function
    modules.registry.Registry.new(self._cr.dbname, update_module=True)
  File "/odoo/odoo-server/odoo/modules/registry.py", line 85, in new
    odoo.modules.load_modules(registry._db, force_demo, status, update_module)
  File "/odoo/odoo-server/odoo/modules/loading.py", line 343, in load_modules
    loaded_modules, update_module)
  File "/odoo/odoo-server/odoo/modules/loading.py", line 242, in load_marked_modules
    loaded, processed = load_module_graph(cr, graph, progressdict, report=report, skip_modules=loaded_modules, perform_checks=perform_checks)
  File "/odoo/odoo-server/odoo/modules/loading.py", line 156, in load_module_graph
    _load_data(cr, module_name, idref, mode, kind='data')
  File "/odoo/odoo-server/odoo/modules/loading.py", line 94, in _load_data
    tools.convert_file(cr, module_name, filename, idref, mode, noupdate, kind, report)
  File "/odoo/odoo-server/odoo/tools/convert.py", line 788, in convert_file
    convert_xml_import(cr, module, fp, idref, mode, noupdate, report)
  File "/odoo/odoo-server/odoo/tools/convert.py", line 849, in convert_xml_import
    obj.parse(doc.getroot(), mode=mode)
  File "/odoo/odoo-server/odoo/tools/convert.py", line 738, in parse
    self.parse(rec, mode)
  File "/odoo/odoo-server/odoo/tools/convert.py", line 748, in parse
    exc_info[2]
  File "/odoo/odoo-server/odoo/tools/pycompat.py", line 86, in reraise
    raise value.with_traceback(tb)
  File "/odoo/odoo-server/odoo/tools/convert.py", line 741, in parse
    self._tags[rec.tag](rec, de, mode=mode)
  File "/odoo/odoo-server/odoo/tools/convert.py", line 639, in _tag_record
    f_val = self.id_get(f_ref)
  File "/odoo/odoo-server/odoo/tools/convert.py", line 724, in id_get
    res = self.model_id_get(id_str, raise_if_not_found)
  File "/odoo/odoo-server/odoo/tools/convert.py", line 730, in model_id_get
    return self.env['ir.model.data'].xmlid_to_res_model_res_id(id_str, raise_if_not_found=raise_if_not_found)
  File "/odoo/odoo-server/odoo/addons/base/ir/ir_model.py", line 1316, in xmlid_to_res_model_res_id
    return self.xmlid_lookup(xmlid)[1:3]
  File "<decorator-gen-21>", line 2, in xmlid_lookup
  File "/odoo/odoo-server/odoo/tools/cache.py", line 89, in lookup
    value = d[key] = self.method(*args, **kwargs)
  File "/odoo/odoo-server/odoo/addons/base/ir/ir_model.py", line 1305, in xmlid_lookup
    raise ValueError('External ID not found in the system: %s' % xmlid)
odoo.tools.convert.ParseError: "External ID not found in the system: product.product_uom_unit" while parsing /odoo/odoo-server/addons/point_of_sale/data/point_of_sale_data.xml:38, near
<record id="product_product_consumable" model="product.product">
            <field name="name">Miscellaneous</field>
            <field name="standard_price">13.0</field>
            <field name="list_price">18.0</field>
            <field name="type">consu</field>
            <field name="uom_id" ref="product.product_uom_unit"/>
            <field name="uom_po_id" ref="product.product_uom_unit"/>
            <field name="default_code">MISC</field>
            <field name="image" type="base64" file="point_of_sale/static/img/product_product_49-image.jpg"/>
        </record>
0
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Ermin Trevisan

Please do not only copy/paste the traceback, but also do read it! Your product "Miscellaneous" seems to reference a UoM which is not defined/deleted.

Avatar
Jerome Guerriat
Best Answer

You deleted a product uom. Since that product UOM is used in the product 'miscellaneous' in the POS, the installation of said module fails.

This UOM is defined in the 'product' module. So please try to update that module (it should recreate the unit of measure) and then install POS.

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