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Good morning,
We are under can on Odoo Community, and we have this concern that appears for our customers in Front Office.
Would you help us?


The error gives the Chatter module, but I use the Odoo module, so I don’t understand the error

Error : 


Traceback (most recent call last):

  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_http.py", line 237, in _dispatch

    result = request.dispatch()

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 687, in dispatch

    result = self._call_function(**self.params)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 359, in _call_function

    return checked_call(self.db, *args, **kwargs)

  File "/usr/lib/python3/dist-packages/odoo/service/model.py", line 94, in wrapper

    return f(dbname, *args, **kwargs)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 348, in checked_call

    result = self.endpoint(*a, **kw)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 916, in __call__

    return self.method(*args, **kw)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 535, in response_wrap

    response = f(*args, **kw)

  File "/usr/lib/python3/dist-packages/odoo/addons/project/controllers/project_sharing_chatter.py", line 82, in portal_chatter_init

    return super().portal_chatter_init(res_model, res_id, domain=domain, limit=limit, **kwargs)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 535, in response_wrap

    response = f(*args, **kw)

  File "/usr/lib/python3/dist-packages/odoo/addons/portal_rating/controllers/portal_chatter.py", line 33, in portal_chatter_init

    result = super(PortalChatter, self).portal_chatter_init(res_model, res_id, domain=domain, limit=limit, **kwargs)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 535, in response_wrap

    response = f(*args, **kw)

  File "/usr/lib/python3/dist-packages/odoo/addons/portal/controllers/mail.py", line 159, in portal_chatter_init

    message_data = self.portal_message_fetch(res_model, res_id, domain=domain, limit=limit, **kwargs)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 535, in response_wrap

    response = f(*args, **kw)

  File "/usr/lib/python3/dist-packages/odoo/addons/project/controllers/project_sharing_chatter.py", line 101, in portal_message_fetch

    return super().portal_message_fetch(res_model, res_id, domain=domain, limit=limit, offset=offset, **kw)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 535, in response_wrap

    response = f(*args, **kw)

  File "/usr/lib/python3/dist-packages/odoo/addons/portal_rating/controllers/portal_chatter.py", line 44, in portal_message_fetch

    result = super(PortalChatter, self).portal_message_fetch(res_model, res_id, domain=domain, limit=limit, offset=offset, **kw)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 535, in response_wrap

    response = f(*args, **kw)

  File "/usr/lib/python3/dist-packages/odoo/addons/portal/controllers/mail.py", line 197, in portal_message_fetch

    'messages': Message.search(domain, limit=limit, offset=offset).portal_message_format(),

  File "/usr/lib/python3/dist-packages/odoo/addons/portal/models/mail_message.py", line 11, in portal_message_format

    return self._portal_message_format([

  File "/usr/lib/python3/dist-packages/odoo/addons/portal_rating/models/mail_message.py", line 14, in _portal_message_format

    return super(MailMessage, self)._portal_message_format(field_list)

  File "/usr/lib/python3/dist-packages/odoo/addons/portal/models/mail_message.py", line 22, in _portal_message_format

    vals['is_message_subtype_note'] = message_subtype_note_id and vals.get('subtype_id', [False])[0] == message_subtype_note_id

Exception


The above exception was the direct cause of the following exception:


Traceback (most recent call last):

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 643, in _handle_exception

    return super(JsonRequest, self)._handle_exception(exception)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 301, in _handle_exception

    raise exception.with_traceback(None) from new_cause

TypeError: 'bool' object is not subscriptable

 

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Any solution? I have the same error

are you using the latest source code and error can be reproduced in the odoo runbot ?

Best Answer

From the odoo logs you have posted i can see that you have made a ratting request in the portal (frontend) of Odoo specifically the portal_rating module and it's trying to send an email through the Discuss module witch is responsible for all emails.

I am going to take a bold guess and say that you are logged in with a user that doesn't have a correctly configured email address please check the user email address and try again.



Happy to help :) an upvote will be awesome

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