Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Odoo API Troubleshooting: Seeking Help and Solutions (Database not selected)

Subscribe

Get notified when there's activity on this post

This question has been flagged
apihelpdeskhelpcontrollersodoo
2364 Views
Avatar
Insight Developers

I have created an API for creating a ticket. I just started working on it.

I am getting an error. When I access the API I select the related database and in that database, if my module is installed then I get the response. 
But If I open the URL in incognito mode of the browser then It gives me the error. because the database is not selected by default in incognito mode


Here is the code of the controller file

from odoo import http
from odoo.http import request
import json


class MetaWithHelpdesk(http.Controller):

@http.route('/api/create_ticket', type='http', auth='public', methods=['POST', 'GET'], csrf=False)
def create_ticket(self, **kw):
print('reached')
try:
return json.dumps({'message': 'Ticket created successfully'})
except Exception as e:
return json.dumps({'error': str(e)})


here is the code of __manifest__.py

# -*- coding: utf-8 -*-
{
'name': "Helpdesk Ticket",

'summary': """
Helpdesk Ticket"""
,

'description': """
Helpdesk Ticket
"""
,

# Categories can be used to filter modules in modules listing
# Check https://github.com/odoo/odoo/blob/16.0/odoo/addons/base/data/ir_module_category_data.xml
# for the full list
'category': 'helpdesk',
'version': '16.0.1',

# any module necessary for this one to work correctly
'depends': ['base', 'web'],
'auto_install': True,
'bootstrap': True, # load translations for login screen,
'license': 'LGPL-3',
# always loaded
'data': [
# 'security/ir.model.access.csv',
'views/views.xml',
],
}



0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Odoo cors problem with external site
api help controllers headers cors
Avatar
0
Sep 23
3194
send some data with redirect url of oauth2.0 to controller or get currently open record id in controller
api controllers odoo oauth2 currentuser
Avatar
0
Jun 22
3574
Calling one controller method of one module to another controller of other module
api controllers token odoo odoo12
Avatar
Avatar
3
May 21
14381
Odoo Session Expired Error When Accessing API Endpoint
api odoo
Avatar
Avatar
2
Dec 24
3292
Como puedo poner el campo de una relación Many2one es un selection?
help odoo
Avatar
Avatar
1
Aug 24
3010
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now