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Marco Röder

Hi - we have an issue with the 3 steps shipping route for partial deliveries. 

Example: 

20 pieces are ordered, only 10 in WH/Stock - is fine, odoo creates 3 steps (WH/Stock => WH/Packing Zone, WH/Packing zone => WH/Out, WH/Out => Customer) the rules move the 10 into WH/Packing Zone and we can work with them.


But If we have the 10 pieces already in WH/Packing Zone only, odoo creates the same 3 steps, but all in waiting status and ignores the 10 pieces and is waiting for what ever in WH/Stock (we don't reorder in this case).


If we delete the first step and check the avaiability in the second again, then we have access - but to delete the first step manually couldn't be the right way in the daily business....


And: if we have the complete 20 pieces in WH/Packing Zone and confirm the order, then odoo creates 2 steps only: WH/packing zone => WH/Out, WH/out => customer....


Also it works, if we have > 0 pieces in WH/Stock and nothing or a bit in WH/Packing zone.


Only in case of 0 pieces in WH/Stock we have this issue above.


Has anyone an idea?

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Marco Röder
Best Answer

Hi, let me try to explain it with more details:


I have this order for 20 pcs. and unreserved 10 - these 10 I wanna send to the customer as partial delivery.


1. Version

In the first case these 10 are in WH/Stock (in my german warehouse WH/Lager)



If I confirm this order, odoo creates 3 transfers as expected


and the first step (PICK) is ready to move the 10 form Stock to Packing Zone (here named Kommbereich)- everthing is fine.

2. Version

in this case I have 5 in WH/Stock(WH/Lager) + 5 in WH/Packing Zone (WH/Kommbereich) - both unreserved and untouched from any other orders


If I confirm this order, odoo creates 3 transfers as expected as well


the first step (PICK) is ready to move the 5 form Stock to Packing Zone (here named Kommbereich), if it's done, the PACK-Transfer takes 10 pcs. in total - everthing is fine too.

3. Version

in this example I have the 10 pcs. in WH/Packing Zone (Kommbereich) only - unreserved, untouched from any other orders



and If I confirm the saless order, odoo creates 3 transfers as well - but all of them are waiting

odoo ignores here the current stock in WH/Packing Zone (Kommbereich) and is waiting for what ever in WH/Stock (Lager)

But if I delete (or cancel, the result is the same) now this PICK-transfer (because I know, nothing will come) and check the availability manually in the PACK-transfer, it reserves the 10 pcs. in WH/Packing Zone (Kommbereich as expected.

I'm looking for a way, to avoid these scenario, where I have to delete/cancel something by hand. odoo should "see" - ok, there is no stock in WH/Stock (Lager) so let's go directly to the next....

And here are my current config:

3 steps Route:



First rule:

second Rule:


and the third rule:



I hope, that helps to understand my issue....

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Jaideep
Best Answer

It is likely the partial quantity is reserved by another operation.. ie the 10 pieces in packing zone are reserved by the intial / another order's WH/Out operation. 

>>> But If we have the 10 pieces already in WH/Packing Zone only, odoo creates the same 3 steps, but all in waiting status and ignores the 10 pieces<<<

You mean the 3 steps are triggered by another SO right? 

Also, could you please provide more details on 'deleting 1st step' are you cancelling the WH/Out of the corresponding order or another order?

Alternate to deleting you could try unreserve on the 1st step

Trying to understand if your example above is in reference to 1 order or multiple open orders.

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Marco Röder

Hi - thank you for reply, I wrote some details (because the screenshots I had to do this as answer above instead a comment)

Jaideep
Thank you for sharing the details of the test cases and the rule configuration of 3 your step route

It does seem like the 2nd step rule has been modified to 'take from stock, if unavailable trigger another rule'. Which shouldn't affect these test cases.

As I understand on all 3 cases (versions) the order is for 20 qty, while only 10 qty is available on hand. However, the location of the 10 qty is different across these test cases.

In Version 1 and version 2 WH/Lager has partial quantities available hence the state is Ready. However, on Version 3, there is 0 qty available in WH/Langer hence the state Waiting. If there is an associated operation that is going to supply the qty then the state would be waiting for another operation.

In version 2 and Version 3, I believer if you apply reservation (click check availability in the WH/Pack operation) the state would change to Ready as there are partial quantities already available.




Irrespective of the state of the operation, are the product picking qty accurate?
Version 1
WH/Out - 20
WH/Pack - 20
WH/ Pick - 20 (10 available)

Version 2
WH/Out - 20
WH/Pack - 20 (5 available)
WH/ Pick - 15 (5 available)

Version 3
WH/Out - 20
WH/Pack - 20 (10 available)
WH/ Pick - 10 (0 available)

Lastly, either by transferring available qty (by manually updating done qty and validating) or cancelling; someone has to decide and action the WH/Pick operation (1st step) for the subsequent steps to be processed. If the unavailable qty isn't going to be reordered or delivered, it is not clear how the canceling of the operation can be avoided.

Hope my understanding is correct.