hello,
my Odoo is 14,and server is ubuntu 18.04.
when I want to create a website live chat channels in live chat modules,I get a error:
Error:
Odoo Server Error
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_http.py", line 237, in _dispatch
result = request.dispatch()
File "/usr/lib/python3/dist-packages/odoo/http.py", line 682, in dispatch
result = self._call_function(**self.params)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 358, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/usr/lib/python3/dist-packages/odoo/service/model.py", line 94, in wrapper
return f(dbname, *args, **kwargs)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 346, in checked_call
result = self.endpoint(*a, **kw)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 911, in __call__
return self.method(*args, **kw)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 530, in response_wrap
response = f(*args, **kw)
File "/usr/lib/python3/dist-packages/odoo/addons/web/controllers/main.py", line 1359, in call_kw
return self._call_kw(model, method, args, kwargs)
File "/usr/lib/python3/dist-packages/odoo/addons/web/controllers/main.py", line 1351, in _call_kw
return call_kw(request.env[model], method, args, kwargs)
File "/usr/lib/python3/dist-packages/odoo/api.py", line 396, in call_kw
result = _call_kw_multi(method, model, args, kwargs)
File "/usr/lib/python3/dist-packages/odoo/api.py", line 383, in _call_kw_multi
result = method(recs, *args, **kwargs)
File "/usr/lib/python3/dist-packages/odoo/models.py", line 6131, in onchange
value = record[name]
File "/usr/lib/python3/dist-packages/odoo/models.py", line 5620, in __getitem__
return self._fields[key].__get__(self, type(self))
File "/usr/lib/python3/dist-packages/odoo/fields.py", line 973, in __get__
self.compute_value(recs)
File "/usr/lib/python3/dist-packages/odoo/fields.py", line 1112, in compute_value
records._compute_field_value(self)
File "/usr/lib/python3/dist-packages/odoo/models.py", line 4020, in _compute_field_value
getattr(self, field.compute)()
File "/usr/lib/python3/dist-packages/odoo/addons/im_livechat/models/im_livechat_channel.py", line 73, in _compute_web_page_link
record.web_page = "%s/im_livechat/support/%i" % (base_url, record.id)
Exception
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/odoo/http.py", line 638, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/usr/lib/python3/dist-packages/odoo/http.py", line 314, in _handle_exception
raise exception.with_traceback(None) from new_cause
TypeError: %i format: a number is required, not NewId