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hello,

my Odoo is 14,and server is ubuntu 18.04.

when I want to create a website live chat channels in live chat modules,I get a error:


Error:

Odoo Server Error


Traceback (most recent call last):

  File "/usr/lib/python3/dist-packages/odoo/addons/base/models/ir_http.py", line 237, in _dispatch

    result = request.dispatch()

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 682, in dispatch

    result = self._call_function(**self.params)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 358, in _call_function

    return checked_call(self.db, *args, **kwargs)

  File "/usr/lib/python3/dist-packages/odoo/service/model.py", line 94, in wrapper

    return f(dbname, *args, **kwargs)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 346, in checked_call

    result = self.endpoint(*a, **kw)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 911, in __call__

    return self.method(*args, **kw)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 530, in response_wrap

    response = f(*args, **kw)

  File "/usr/lib/python3/dist-packages/odoo/addons/web/controllers/main.py", line 1359, in call_kw

    return self._call_kw(model, method, args, kwargs)

  File "/usr/lib/python3/dist-packages/odoo/addons/web/controllers/main.py", line 1351, in _call_kw

    return call_kw(request.env[model], method, args, kwargs)

  File "/usr/lib/python3/dist-packages/odoo/api.py", line 396, in call_kw

    result = _call_kw_multi(method, model, args, kwargs)

  File "/usr/lib/python3/dist-packages/odoo/api.py", line 383, in _call_kw_multi

    result = method(recs, *args, **kwargs)

  File "/usr/lib/python3/dist-packages/odoo/models.py", line 6131, in onchange

    value = record[name]

  File "/usr/lib/python3/dist-packages/odoo/models.py", line 5620, in __getitem__

    return self._fields[key].__get__(self, type(self))

  File "/usr/lib/python3/dist-packages/odoo/fields.py", line 973, in __get__

    self.compute_value(recs)

  File "/usr/lib/python3/dist-packages/odoo/fields.py", line 1112, in compute_value

    records._compute_field_value(self)

  File "/usr/lib/python3/dist-packages/odoo/models.py", line 4020, in _compute_field_value

    getattr(self, field.compute)()

  File "/usr/lib/python3/dist-packages/odoo/addons/im_livechat/models/im_livechat_channel.py", line 73, in _compute_web_page_link

    record.web_page = "%s/im_livechat/support/%i" % (base_url, record.id)

Exception


The above exception was the direct cause of the following exception:


Traceback (most recent call last):

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 638, in _handle_exception

    return super(JsonRequest, self)._handle_exception(exception)

  File "/usr/lib/python3/dist-packages/odoo/http.py", line 314, in _handle_exception

    raise exception.with_traceback(None) from new_cause

TypeError: %i format: a number is required, not NewId

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