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When a sales order is created from User A which has User B as account manager, the following email is sent:


Dear User B,

You have been assigned to the sales order SO-0058.

<View sales order>

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Similar email is sent when an invoice is created.

Is there any way to stop, disable this internal notifications globaly?

Important! Disable the EMail Subtypte from 'standard' does not stop the email sending at all!. I was reading this solution in several tickets here, but this is not the solution for it.


Can someone help?

Thnx

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Best Answer

In Developer Mode, create an Automation from Settings --> Technical --> Automation --> Automation Rules

This example is for Invoices, so adjust accordingly for the type of Email you want to prevent from being sent


 

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