Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

My Delivery Slip shows incorrect order qty when a part of the order is in backorder Odoo V10.0

Subscribe

Get notified when there's activity on this post

This question has been flagged
deliverydelivery_orderdeliveryreport
2 Replies
5439 Views
Avatar
David Petter

Hello everyone.

 

I ran into a strange problem which I cannot figure out. I really hope you guys can help me. Here it is;

 

One of my employees added a sales order just like always, it was an order for cable. At the time, the current stock level of this cable was 61 units, but the customer ordered 75 of these units.

My employee confirmed the sale, he got the warning that there wasn’t enough stock.

 

Next, he needed to validate his delivery, the employee decided to ship the first 50 units, thinking he could simply ship the other 25 at a later date when the stock would be sufficient. Of course, after validating the delivery, the backorder was created just like everyone would expect. 

 

Now comes the strange part; When printing the delivery slip for the order we wanted to ship out (the 50 units), Odoo listed the ordered quantity as 61 units, and the delivered quantity as 50. Also, while working on validating the delivery order (so before the actual printing), the ‘to do’ amount wasn’t 75 but also 61. Under ‘to do’ he filled in the number ‘50’ because he wanted to ship 50 units on the first delivery.

 

It gets even worse when I printed (to verify my problem) the delivery slip for the backorder; We shipped 50 so the current stock level would be 61 - 50 = 11. After printing the delivery slip for the backorder (still just 11 in stock) the delivery slip states that the ordered qty is just 11. I can fully understand that at we simply can’t ship more than 11 at that time, but still, the ordered qty should state 25 on the backorder delivery slip, and 75 on the original delivery slip, right?

 

For testing purposes I updated the qty on hand, after re-computing stock levels the backorder did state 25 under ordered qty. This means that in ‘real life’ when my stock level actually rises, the backorder delivery slip will be correct. The main problem I have is with the ordered quantity on the non-backorder delivery slip, stating that the customer ordered just 61 units instead of the 75 that are on the sales order.

 

To summarize;

- The customer ordered 75 units

- At the time there were 61 units in stock

- The ‘to do’ field while validating the delivery (OUT) is equal to the stock amount (61)

- We shipped 50, simply because 61 is a strange number to ship

- The non-backorder delivery slip states that the ordered qty is 61

- The backorder delivery slip states that the ordered qty is 11 (until the stock sufficient and re-computed. Then it states the correct amount of 25).

 

Is this a common problem in Odoo? And how can I fix this?

I tried several approaches editing the ‘report_delivery_document’ XML file, but I can’t find the solution, and my XML knowledge is very limited…

0
Avatar
Discard
Avatar
Yuan Gao
Best Answer

Having exactly the same issue here.

0
Avatar
Discard
Avatar
Ben Birch
Best Answer

  I have exactly the same issue, makes no sense and trying different move.line fields didn't yield the correct response. V11 Enterprise.  

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Process 15 deliveries together
delivery delivery_order
Avatar
Avatar
4
Sep 15
4570
Accounting for parcel delivery companies
accounting delivery delivery_order v14
Avatar
0
Sep 21
356
Error with Check Status
delivery
Avatar
0
Sep 25
776
How to manage deliveries with our own fleet Solved
delivery
Avatar
Avatar
Avatar
Avatar
Avatar
4
Jul 25
3422
Is it possible to mass validate orders that have been turned to delivery? Solved
delivery_order
Avatar
Avatar
1
Jan 25
2261
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now