Skip to Content
This question has been flagged
3 Replies
7822 Views
Avatar
Amal ben aissa

Hello every one , 

When i bought my odoo subscription , a database was created and hosted in odoo online, 

Afterwards i created my github account and configured odoo.sh with my subscription code , i followed the odoo documentation to do that

https://www.odoo.com/documentation/15.0/administration/odoo_sh/getting_started/create.html

I imported the backup tp my odoo.sh data base and everything is ok except that the database hosted on odoo.com is still up so now i have my odoo online database and my odoo.sh production database , in the documentation it says that i need unlink my old data base from subscription but when i vivist my odoo.com account i only have one data base logically i need to have two databases one which was created at the begining and the one that i imported on odoo.sh but this is not the case i can't use the same domaine that was used on first data base and i have two running databases which is not waht i want

I'm new to odoo.sh and odoo online so i'm lost if i inlink the database from my subscription in my odoo.com account where can i find my odoo.sh data base cause i dont see it on my databases list i only have one and i can't even delete it (the delete link is not active )

help please!

Thanks in advance  

Avatar
Discard
Avatar
habib
Best Answer

Did you fix it bro??
In the documentation it says "unlink your former database from the subscription, and register the newly imported database."

I think it means before registering the database in Odoo.sh you need to unlink the former subscription in your odoo account.

Avatar
Discard
Avatar
Kylie Grant
Best Answer

Hi Amal, I'm fairly new to Odoo too but I came across your question because I had the same need. I think I have solved mine by following this documentation: https://www.odoo.com/documentation/15.0/administration/maintain/on_premise.html

This was linked at the end of the 'Create your project' article in the Odoo.sh documentation: https://www.odoo.com/documentation/15.0/administration/odoo_sh/getting_started/create.html#odoo-sh-import-your-database

I hope this helps. 

Avatar
Discard
Avatar
Paresh Wagh
Best Answer

Hi Amal:

Log a ticket with Odoo Support at https://www.odoo.com/help and they will help you out.

Avatar
Discard