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Amal ben aissa

Hello every one , 

When i bought my odoo subscription , a database was created and hosted in odoo online, 

Afterwards i created my github account and configured odoo.sh with my subscription code , i followed the odoo documentation to do that

https://www.odoo.com/documentation/15.0/administration/odoo_sh/getting_started/create.html

I imported the backup tp my odoo.sh data base and everything is ok except that the database hosted on odoo.com is still up so now i have my odoo online database and my odoo.sh production database , in the documentation it says that i need unlink my old data base from subscription but when i vivist my odoo.com account i only have one data base logically i need to have two databases one which was created at the begining and the one that i imported on odoo.sh but this is not the case i can't use the same domaine that was used on first data base and i have two running databases which is not waht i want

I'm new to odoo.sh and odoo online so i'm lost if i inlink the database from my subscription in my odoo.com account where can i find my odoo.sh data base cause i dont see it on my databases list i only have one and i can't even delete it (the delete link is not active )

help please!

Thanks in advance  

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habib
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Did you fix it bro??
In the documentation it says "unlink your former database from the subscription, and register the newly imported database."

I think it means before registering the database in Odoo.sh you need to unlink the former subscription in your odoo account.

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Kylie Grant
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Hi Amal, I'm fairly new to Odoo too but I came across your question because I had the same need. I think I have solved mine by following this documentation: https://www.odoo.com/documentation/15.0/administration/maintain/on_premise.html

This was linked at the end of the 'Create your project' article in the Odoo.sh documentation: https://www.odoo.com/documentation/15.0/administration/odoo_sh/getting_started/create.html#odoo-sh-import-your-database

I hope this helps. 

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Paresh Wagh
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Hi Amal:

Log a ticket with Odoo Support at https://www.odoo.com/help and they will help you out.

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