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Help

Module web_cohort (Cohort View) won't install

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modulesmoduleupgradeV16
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Denis

Hi all, 

I am trying to install the sales subscriptions module on Odoo V16 and it becomes "to be installed" forever. When I click  on module info, I can check that all dependencies were installed except web_cohort.

I have tried to:

-  cancel installation and install again

- update odoo files with git pull

- restart server with -u all


Logs only says that the module is "not installable, skipped". (log lines below)

Both Odoo's add-on directories are present into config file:

addons_path = /opt/odoo/odoo-16/addons,/opt/odoo/odoo-16/odoo/addons

 being  /opt/odoo/odoo-16/ the git base


This database has been running for many years and has been updated since version 11.


at some point I noticed some errors from a module called web_diagram on the logs, this module is not related to the subscriptions module. I noticed that it was installed and the upgrade button was available. Trying to upgrade this module resulted in "to be installed" forever. I, therefore removed the module wondering if that was some deprecated module. It still appears on the modules list on the apps page, but don't get installed as well.


2024-06-07 01:43:12,388 208111 ERROR versatus odoo.modules.loading: Some modules have inconsistent states, some dependencies may be missing: ['sale_subscription', 'sale_subscription_dashboard', 'web_cohort', 'web_diagram'] 


NameStatus
base_automationInstalled
ratingInstalled
web_cohortTo be installed
sale_managementInstalled
portalInstalled
smsInstalled


sale_subscription_dashboard has the same behavior of "to be installed", but never gets.

does anybody know what I could try in order to fix this? 

Thank you a lot.


2024-06-07 01:33:20,938 208105 INFO versatus odoo.addons.base.models.ir_module: ALLOW access to module.button_install_cancel on ['Cohort View'] to user denis+root@versatushpc.com.br #55 via 127.0.0.1 

2024-06-07 01:33:20,947 208105 INFO versatus werkzeug: 127.0.0.1 - - [07/Jun/2024 01:33:20] "POST /web/dataset/call_button HTTP/1.0" 200 - 7 0.005 0.009

2024-06-07 01:33:21,073 208106 INFO versatus werkzeug: 127.0.0.1 - - [07/Jun/2024 01:33:21] "POST /web/dataset/call_kw/ir.module.module/read HTTP/1.0" 200 - 8 0.006 0.012

2024-06-07 01:33:21,160 208106 INFO versatus werkzeug: 127.0.0.1 - - [07/Jun/2024 01:33:21] "POST /web/dataset/call_kw/ir.module.module.dependency/read HTTP/1.0" 200 - 4 0.001 0.004

2024-06-07 01:33:21,333 208106 INFO versatus werkzeug: 127.0.0.1 - - [07/Jun/2024 01:33:21] "GET /web/image?model=ir.module.module&id=641&field=icon_image&unique=1717724000000 HTTP/1.0" 200 - 4 0.002 0.005

2024-06-07 01:33:53,033 208109 INFO versatus odoo.addons.base.models.ir_module: ALLOW access to module.button_immediate_install on ['Cohort View'] to user denis+root@versatushpc.com.br #55 via 127.0.0.1 

2024-06-07 01:33:53,033 208109 INFO versatus odoo.addons.base.models.ir_module: User #55 triggered module installation 

2024-06-07 01:33:53,034 208109 INFO versatus odoo.addons.base.models.ir_module: ALLOW access to module.button_install on ['Cohort View'] to user denis+root@versatushpc.com.br #55 via 127.0.0.1 

2024-06-07 01:33:53,126 208109 INFO versatus odoo.modules.loading: loading 1 modules... 

2024-06-07 01:33:53,135 208109 INFO versatus odoo.modules.loading: 1 modules loaded in 0.01s, 0 queries (+0 extra) 

2024-06-07 01:33:53,160 208109 INFO versatus odoo.modules.loading: updating modules list 

2024-06-07 01:33:53,164 208109 INFO versatus odoo.addons.base.models.ir_module: ALLOW access to module.update_list on [] to user __system__ #1 via 127.0.0.1 

2024-06-07 01:33:53,906 208109 INFO versatus odoo.modules.loading: loading 89 modules... 

2024-06-07 01:33:53,972 208109 INFO versatus odoo.modules.loading: 89 modules loaded in 0.07s, 0 queries (+0 extra) 

2024-06-07 01:33:53,973 208109 WARNING versatus odoo.modules.graph: module web_cohort: not installable, skipped 

2024-06-07 01:33:53,974 208109 WARNING versatus odoo.modules.graph: module sale_subscription_dashboard: not installable, skipped 

2024-06-07 01:33:53,974 208109 WARNING versatus odoo.modules.graph: module sale_subscription: not installable, skipped 

2024-06-07 01:33:53,976 208109 INFO versatus odoo.modules.loading: loading 89 modules... 

2024-06-07 01:33:53,976 208109 INFO versatus odoo.modules.loading: 89 modules loaded in 0.00s, 0 queries (+0 extra) 

2024-06-07 01:33:54,446 208109 ERROR versatus odoo.modules.loading: Some modules have inconsistent states, some dependencies may be missing: ['sale_subscription', 'sale_subscription_dashboard', 'web_cohort'] 

2024-06-07 01:33:54,990 208109 INFO versatus odoo.modules.loading: Modules loaded. 

2024-06-07 01:33:55,011 208109 INFO versatus odoo.modules.registry: Registry loaded in 1.903s 

2024-06-07 01:33:55,012 208109 INFO versatus odoo.addons.base.models.ir_module: getting next ir.actions.todo() 

2024-06-07 01:33:55,017 208109 INFO versatus odoo.modules.registry: Registry changed, signaling through the database 

2024-06-07 01:33:55,018 208109 INFO versatus werkzeug: 127.0.0.1 - - [07/Jun/2024 01:33:55] "POST /web/dataset/call_button HTTP/1.0" 200 - 1991 0.898 1.093

2024-06-07 01:33:55,086 208105 INFO versatus odoo.modules.registry: Reloading the model registry after database signaling. 

2024-06-07 01:33:55,098 208105 INFO versatus odoo.modules.loading: loading 1 modules... 

2024-06-07 01:33:55,108 208105 INFO versatus odoo.modules.loading: 1 modules loaded in 0.01s, 0 queries (+0 extra) 

2024-06-07 01:33:55,118 208105 INFO versatus odoo.modules.loading: loading 89 modules... 

2024-06-07 01:33:55,184 208105 INFO versatus odoo.modules.loading: 89 modules loaded in 0.07s, 0 queries (+0 extra) 

2024-06-07 01:33:55,381 208105 ERROR versatus odoo.modules.loading: Some modules have inconsistent states, some dependencies may be missing: ['sale_subscription', 'sale_subscription_dashboard', 'web_cohort'] 

2024-06-07 01:33:55,382 208105 INFO versatus odoo.modules.loading: Modules loaded. 

2024-06-07 01:33:55,388 208105 INFO versatus odoo.modules.registry: Registry loaded in 0.302s 

2024-06-07 01:33:55,390 208105 INFO versatus odoo.addons.base.models.ir_http: Generating routing map for key 1 

2024-06-07 01:33:56,285 208105 INFO versatus werkzeug: 127.0.0.1 - - [07/Jun/2024 01:33:56] "GET /web HTTP/1.0" 200 - 116 0.105 1.096

2024-06-07 01:33:56,896 208106 INFO versatus odoo.modules.registry: Reloading the model registry after database signaling. 

2024-06-07 01:33:56,909 208106 INFO versatus odoo.modules.loading: loading 1 modules... 

2024-06-07 01:33:56,921 208106 INFO versatus odoo.modules.loading: 1 modules loaded in 0.01s, 0 queries (+0 extra) 

2024-06-07 01:33:56,935 208109 INFO versatus odoo.addons.base.models.ir_http: Generating routing map for key 1 

2024-06-07 01:33:56,935 208106 INFO versatus odoo.modules.loading: loading 89 modules... 

2024-06-07 01:33:56,947 208104 INFO versatus odoo.modules.registry: Reloading the model registry after database signaling. 

2024-06-07 01:33:56,960 208104 INFO versatus odoo.modules.loading: loading 1 modules... 

2024-06-07 01:33:56,972 208104 INFO versatus odoo.modules.loading: 1 modules loaded in 0.01s, 0 queries (+0 extra) 

2024-06-07 01:33:56,987 208105 INFO versatus werkzeug: 127.0.0.1 - - [07/Jun/2024 01:33:56] "POST /web/action/load HTTP/1.0" 200 - 12 0.005 0.009

2024-06-07 01:33:56,997 208104 INFO versatus odoo.modules.loading: loading 89 modules... 



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Niyas Raphy (Walnut Software Solutions)
Best Answer

Hi,

Can you ensure that the enterprise addons is added in your configuration file. As a test scenario, create a new db and try installing the same and see if it get succeeded there or not.

Thanks

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Denis
Author

Hello, @Niyas, I am using the community edition. Is this module available only on enterprise edition? Is there any workaround to make subscriptions work on community edition?

Niyas Raphy (Walnut Software Solutions)

you may have to check the app store and see if there is any free/paid third party apps for it

Avatar
Denis
Author Best Answer

I am using the community edition. Is this module available only on enterprise edition? Is there any workaround to make subscriptions work on community edition?

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