Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

MemoryError when trying to print the Dynamic General Ledget report - 5,700,000 journal items

Subscribe

Get notified when there's activity on this post

This question has been flagged
developmentperformanceaccountingdebugerrorErrorTraceback
1 Reply
367 Views
Avatar
rc_codes

I get this error when trying to print the Dynamic General Ledger report. After loading for some time, it displays a “Memory Error” on the server, although it loads successfully on the local system. How can we fix this memory issue? (The server contains about 5,700,000 journal items.)

0
Avatar
Discard
Christoph Farnleitner

Self hosted or hosted by Odoo? Version of Odoo? In general, there are options in the conf file to set allowed resources.

rc_codes
Author

Odoo version 16, self hosted

Ray Carnes (ray)

"MemoryError" is not a question. A question is a substantial phrase that ends with "?"

We get close to 1,000 posts a month and not everyone will open a post to find out what your question is.

I have edited your post to make the title a question.

In the future, please consider (1) using a Question that makes it clear what you ask without requiring people to open your post and (2) adding Tags. This will often increase the chances people will respond and also make everything clearer for others who may come along later searching for the same thing.

Failing that, you can paste your future posts into an AI Chatbot and ask it to "please generate a question of no more than 16 words that summarizes what I am asking" and use that as your question.

See also https://www.odoo.com/forum/help-1/meta-why-do-some-questions-get-answers-and-others-do-not-25620

Avatar
Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

The “Memory Error” occurs because the Dynamic General Ledger report tries to load all 5.7 million journal items into memory at once. While this may work on a local system with fewer records or more available RAM, the production server likely runs out of memory during processing. This is common when databases grow large and Odoo attempts to compute totals, filters, or PDF exports in memory instead of streaming results.

To fix this, start by optimizing your server resources — increase available RAM and, if possible, enable swap space to prevent crashes. Next, limit the data volume being processed at once: filter the report by smaller date ranges, journals, or accounts to reduce the load. You can also disable “load all entries” options if available in the report filters.

For a long-term solution, consider enabling PostgreSQL optimization (e.g., increasing work_mem and shared_buffers), and make sure your database has proper indexes on key fields like move_id, date, and account_id. If you are using Odoo Enterprise, you can schedule background reports or use spreadsheet-style reports to handle large data sets more efficiently.

In summary, this issue is caused by insufficient memory for such a large dataset. Filtering report ranges, improving server memory, and tuning PostgreSQL performance are the most effective ways to resolve it.


Hope it helps

0
Avatar
Discard
rc_codes
Author

These are my current server resources:

nproc
8

free -h
total used free shared buff/cache available
Mem: 15Gi 1.2Gi 3.6Gi 162Mi 10Gi 13Gi
Swap: 0B 0B 0B

i have tried the swap, it removed the error and kept loading for a long time but did not give any results.

Codesphere Tech

Not seen the swap memory in your details.. you removed it?

Codesphere Tech

Have you update the below parameter in odoo.conf?
workers = 8
limit_memory_soft = 2684354560
limit_memory_hard = 3221225472
limit_request = 8192
limit_time_cpu = 1200
limit_time_real = 2400
max_cron_threads = 1

And also try this:https://pgtune.leopard.in.ua/

Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
how to put fields under a single condition in form view (odoo version 17)
development accounting debug attrs
Avatar
Avatar
Avatar
2
Jun 25
3468
Hide invoice header and footer in odoo v17 Enterprise
development configuration accounting debug
Avatar
Avatar
1
Jun 25
1567
How to archive records in a model ? Solved
development setup accounting debug
Avatar
1
Jan 25
2607
Help with Subscription Webhooks
webclient javascript development accounting debug
Avatar
Avatar
1
Oct 25
782
Testing of computed field in Odoo 18 extension dev
development debug
Avatar
1
Nov 25
399
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now