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Mail sent to customer without signature link in Odoo sales.

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This question has been flagged
salesemailquotesignature
1 Reply
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Vikas Maharana

Hi All,

I've enabled the Online signature in the sales setting and also ensured online signature is enabled in the quote.




then created a quotation and send it to the customer.
but the sing link is not there in mail.
how customer gonna sing the quotation and confirm it?

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Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

The Odoo Sales application provides customers with the ability to confirm orders, via an online signature, directly on the sales order. Once the sales order is electronically signed by the customer, the salesperson attached to the sales order is instantly notified that the order is confirmed.



Refer to the following.


-https://www.cybrosys.com/blog/managing-online-signature-and-payment-with-odoo-17


-https://www.cybrosys.com/blog/how-to-request-an-online-signature-to-confirm-orders-in-odoo-16

- https://www.odoo.com/documentation/18.0/applications/sales/sales/sales_quotations/get_signature_to_validate.html#:~:text=The%20Odoo%20Sales%20application%20provides,that%20the%20order%20is%20confirmed.


- https://www.youtube.com/watch?v=dGe7HrivSU8


Hope it helps

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Vikas Maharana
Author

But in Odoo 18 there is not option to configure sing template in mail

Vikas Maharana
Author

I want to send the accept and sing link using mail not on customer portal.

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