Is it possible to retrieve an email template?
Resetting the template is not possible because changes have been saved.
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Is it possible to retrieve an email template?
Resetting the template is not possible because changes have been saved.
Hello,
Short answer: Yes, but it depends on how the template was modified.
In Odoo, once an email template is edited and saved, Odoo does not provide a built-in “undo” or restore option.
Duplicate from another database
If you have:
A fresh test database
Another environment (staging / demo)
You can copy the original template content from there.
Reset via developer mode (limited)
If the template was not heavily modified and still linked to its original XML ID, you may:
Activate Developer Mode
Open the template
Use Reset to default (only works in specific cases)
Restore from database backup
If you have access to backups (Odoo.sh / On-Premise), this is the only guaranteed way to retrieve the original version.
Not possible on Odoo Online.
Recreate manually
Refer to Odoo documentation or default templates
Rebuild the template manually
Odoo does not version email templates
Once saved, the previous state is permanently lost unless a backup exists
Duplicate default templates before editing
Keep a test database for reference
Export important templates before major changes
If you need help recreating or restoring templates, CandidRoot would be happy to assist.
If this answer helped you, kindly upvote it.

Email: info@candidroot.com
Web: https://www.candidroot.com
Hi,
In Odoo, once an email template is modified and saved, there is no built-in undo or version history to restore the previous content. The only guaranteed way to recover a lost template is from a database backup taken before the changes were made. If the template was originally created from a module, you can also recover the initial/default version by enabling Developer Mode and reloading or inspecting the original template definition. Without a backup or access to the original module data, Odoo does not provide a way to retrieve overwritten template content.
Hope it helps
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Only from a database backup.
It's okay.
I recovered the initial model in developer mode.