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Hello Everyone...

I am using the odoo11 community. When customers receiving an email the logo does not appear. It's showing a broken image. Not only for the custom emails even for the odoo default email also. I have tried with static, cloud, and dynamic images but facing the same issue. I have tried many solutions available on Google! 

any idea how to fix?

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Hi,

Do you have more than 1 database installed on your server? If yes, please filter your database by adding dbfilter parameter in your Odoo configuration file.

e.g.:

dbfilter = ^my_db$

Best regards!

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