Skip to Content
Odoo Menu
  • Sign in
  • Try it free
  • Apps
    Finance
    • Accounting
    • Invoicing
    • Expenses
    • Spreadsheet (BI)
    • Documents
    • Sign
    Sales
    • CRM
    • Sales
    • POS Shop
    • POS Restaurant
    • Subscriptions
    • Rental
    Websites
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Supply Chain
    • Inventory
    • Manufacturing
    • PLM
    • Purchase
    • Maintenance
    • Quality
    Human Resources
    • Employees
    • Recruitment
    • Time Off
    • Appraisals
    • Referrals
    • Fleet
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Events
    • Marketing Automation
    • Surveys
    Services
    • Project
    • Timesheets
    • Field Service
    • Helpdesk
    • Planning
    • Appointments
    Productivity
    • Discuss
    • Approvals
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Third party apps Odoo Studio Odoo Cloud Platform
  • Industries
    Retail
    • Book Store
    • Clothing Store
    • Furniture Store
    • Grocery Store
    • Hardware Store
    • Toy Store
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Beverage Distributor
    • Hotel
    Real Estate
    • Real Estate Agency
    • Architecture Firm
    • Construction
    • Estate Management
    • Gardening
    • Property Owner Association
    Consulting
    • Accounting Firm
    • Odoo Partner
    • Marketing Agency
    • Law firm
    • Talent Acquisition
    • Audit & Certification
    Manufacturing
    • Textile
    • Metal
    • Furnitures
    • Food
    • Brewery
    • Corporate Gifts
    Health & Fitness
    • Sports Club
    • Eyewear Store
    • Fitness Center
    • Wellness Practitioners
    • Pharmacy
    • Hair Salon
    Trades
    • Handyman
    • IT Hardware & Support
    • Solar Energy Systems
    • Shoe Maker
    • Cleaning Services
    • HVAC Services
    Others
    • Nonprofit Organization
    • Environmental Agency
    • Billboard Rental
    • Photography
    • Bike Leasing
    • Software Reseller
    Browse all Industries
  • Community
    Learn
    • Tutorials
    • Documentation
    • Certifications
    • Training
    • Blog
    • Podcast
    Empower Education
    • Education Program
    • Scale Up! Business Game
    • Visit Odoo
    Get the Software
    • Download
    • Compare Editions
    • Releases
    Collaborate
    • Github
    • Forum
    • Events
    • Translations
    • Become a Partner
    • Services for Partners
    • Register your Accounting Firm
    Get Services
    • Find a Partner
    • Find an Accountant
    • Meet an advisor
    • Implementation Services
    • Customer References
    • Support
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Get a demo
  • Pricing
  • Help

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Accounting
  • Inventory
  • PoS
  • Project
  • MRP
All apps
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
You need to be registered to interact with the community.
All Posts People Badges
Tags (View all)
odoo accounting v14 pos v15
About this forum
Help

Login not working after restore of database

Subscribe

Get notified when there's activity on this post

This question has been flagged
password
3 Replies
11704 Views
Avatar
Dale

Hi

I recently backed up my database from an old server and restored it to an OpenERP installation on a new server. Problem is that it is not accepting any of my user logins or the admin login. When I go back to the old server I can still login so something must have happened when restoring the database on the new server. What can I do?

Thanks

0
Avatar
Discard
Ray Carnes

What do you mean by 'not working' and 'not accepting'. What error message do you get? If you don't have base_crypt installed, check in PostgreSQL: SELECT login, password FROM res_users;

Avatar
Abhishek H Menon
Best Answer

Please do one thing go to your pgadmin inorder to get your database. Select the restored database. Then check the table res_users. check the password field for the login field admin. And take that and login as administrator.

0
Avatar
Discard
Ryan

Ok, and what do I do if the table looks like this: login | password -------+---------- admin | (1 row) ?

Avatar
Gregoire Huet
Best Answer

I've experienced that previously, and solved it by restarting the SQL server.

AJ

0
Avatar
Discard
Avatar
Dale
Author Best Answer

Thanks for you answers. Seems the database versions were different and I could see that it was not fully restored. I then updated the version and migrated to the new server again and now am getting this error:

OpenERP Server Error

Client Traceback (most recent call last): File "/opt/openerp/openerp7/openerp/addons/web/http.py", line 204, in dispatch response["result"] = method(self, **self.params) File "/opt/openerp/openerp7/openerp/addons/web/controllers/main.py", line 867, in authenticate req.session.authenticate(db, login, password, env) File "/opt/openerp/openerp7/openerp/addons/web/session.py", line 115, in authenticate uid = self.proxy('common').authenticate(db, login, password, env) File "/opt/openerp/openerp7/openerp/addons/web/session.py", line 30, in proxy_method result = self.session.send(self.service_name, method, *args) File "/opt/openerp/openerp7/openerp/addons/web/session.py", line 103, in send raise xmlrpclib.Fault(openerp.tools.ustr(e), formatted_info)

Server Traceback (most recent call last): File "/opt/openerp/openerp7/openerp/addons/web/session.py", line 89, in send return openerp.netsvc.dispatch_rpc(service_name, method, args) File "/opt/openerp/openerp7/openerp/netsvc.py", line 292, in dispatch_rpc result = ExportService.getService(service_name).dispatch(method, params) File "/opt/openerp/openerp7/openerp/service/web_services.py", line 433, in dispatch return fn(*params) File "/opt/openerp/openerp7/openerp/service/web_services.py", line 444, in exp_authenticate res_users = pooler.get_pool(db).get('res.users') File "/opt/openerp/openerp7/openerp/pooler.py", line 49, in get_pool return get_db_and_pool(db_name, force_demo, status, update_module)[1] File "/opt/openerp/openerp7/openerp/pooler.py", line 33, in get_db_and_pool registry = RegistryManager.get(db_name, force_demo, status, update_module) File "/opt/openerp/openerp7/openerp/modules/registry.py", line 192, in get update_module) File "/opt/openerp/openerp7/openerp/modules/registry.py", line 218, in new openerp.modules.load_modules(registry.db, force_demo, status, update_module) File "/opt/openerp/openerp7/openerp/modules/loading.py", line 350, in load_modules force, status, report, loaded_modules, update_module) File "/opt/openerp/openerp7/openerp/modules/loading.py", line 256, in load_marked_modules loaded, processed = load_module_graph(cr, graph, progressdict, report=report, skip_modules=loaded_modules, perform_checks=perform_checks) File "/opt/openerp/openerp7/openerp/modules/loading.py", line 159, in load_module_graph load_openerp_module(package.name) File "/opt/openerp/openerp7/openerp/modules/module.py", line 405, in load_openerp_module __import__('openerp.addons.' + module_name) File "/opt/openerp/openerp7/openerp/modules/module.py", line 133, in load_module mod = imp.load_module('openerp.addons.' + module_part, f, path, descr) File "/opt/openerp/openerp7/openerp/addons/mrp_operations/__init__.py", line 23, in <module> import report File "/opt/openerp/openerp7/openerp/addons/mrp_operations/report/__init__.py", line 22, in <module> import mrp_wc_barcode File "/opt/openerp/openerp7/openerp/addons/mrp_operations/report/mrp_wc_barcode.py", line 32, in <module> report_sxw.report_sxw('report.mrp.wc.barcode', 'mrp.workcenter', 'addons/mrp_operations/report/mrp_wc_barcode.rml',parser=workcenter_code,header=False) File "/opt/openerp/openerp7/openerp/report/report_sxw.py", line 392, in __init__ report_rml.__init__(self, name, table, rml, '') File "/opt/openerp/openerp7/openerp/report/interface.py", line 65, in __init__ super(report_rml, self).__init__(name) File "/opt/openerp/openerp7/openerp/report/interface.py", line 45, in __init__ assert not self.exists(name), 'The report "%s" already exists!' % name AssertionError: The report "report.mrp.wc.barcode" already exists!

0
Avatar
Discard
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Sign up
Related Posts Replies Views Activity
Password Reset Link redirect to account.odoo.com
password
Avatar
0
May 25
2506
How to recover master password if I forgot it? Solved
password
Avatar
Avatar
Avatar
Avatar
Avatar
13
Sep 24
196368
Database specific Master password - does it exist? Solved
password
Avatar
Avatar
2
Jul 24
13895
Cannot reset user password after outgoing mail server configuration
password
Avatar
Avatar
Avatar
Avatar
3
Mar 15
10360
sudo passwd openerp and the effect
password
Avatar
1
Mar 15
7137
Community
  • Tutorials
  • Documentation
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Translations
Services
  • Odoo.sh Hosting
  • Support
  • Upgrade
  • Custom Developments
  • Education
  • Find an Accountant
  • Find a Partner
  • Become a Partner
About us
  • Our company
  • Brand Assets
  • Contact us
  • Jobs
  • Events
  • Podcast
  • Blog
  • Customers
  • Legal • Privacy
  • Security
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc.

Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now