Skip to Content
Menu
This question has been flagged
2372 Views

Is there any way to prevent a starred message from disappearing from the To-do messages list when the associated task is viewed?  I'm using v8.

Avatar
Discard
Author

Is this possible?

Author

This is what my user reported to me: "So I've discovered a slight issue with my To-Do starred items. What happened: 1) Starred a message in a task as To-Do to check back on it later 2) From the task page, clicked on the particular task 3) Didn't execute anything in the task and left the To-Do message as starred 4) Task has now disappeared from my To-Do folder after simply opening the task If I un-star and then re-star the message, it will reappear in my To-Do folder. But, if I open the task again it disappears from my To-Do folder. I'm a little concerned I might be missing To-Do's I meant to work on because of this." Any ideas?