Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
In Helpdesk we frequently get customer messages saying they CC'd another person and that person is not receiving additional emails.
Is there a way to see in the recieved message if a customer has CC'd an additional person or even better an automated way to have that person added as a follower?
Create an account today to enjoy exclusive features and engage with our awesome community!
Sign up| Related Posts | Replies | Views | Activity | |
|---|---|---|---|---|
|
0
Apr 25
|
52 | ||
|
1
Apr 25
|
340 | ||
|
|
0
Mar 25
|
307 | ||
|
4
Mar 25
|
8023 | ||
|
0
Jan 25
|
382 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Did you find a solution to that? We have the same situation as well.
Lorena, I have not found a solution to this.