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Hello, it seems that after a product is shipped Odoo only adjust the inventory and there is no tool to tracker whether the product has arrived at the shipping address or not. What I'm looking for is that when a product is shipped out the status of the delivery should be something like "shipping," and when it arrived at the customer's shipping address, the delivery boy then update the delivery as "delivered" and the system can see it has been delivered successfully to the customer. Is such feature available in the community or enterprise edition out of the box?

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Author

Is that a workaround? I'll have a look. Thank you.

Best Answer

Leverage the "Multi-Step Routes" feature and setup more than one step to complete the Delivery.

Example:

  • Pack the order - when you take the items from inventory and put them into boxes
  • Send the order - when you load the order onto the truck
  • Deliver the order - when the Delivery Boy hands over the order to the Customer.


See https://www.odoo.com/documentation/15.0/applications/inventory_and_mrp/inventory/management/delivery/three_steps.html

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Author Best Answer

Customer sees Preparation for the first and second stages (Pick & Pack). Can we modify that status? Thank you. 

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