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Invoice stuck in "In payment"

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Beda

It is utterly frustrating how crappy Odoo is. really, please excuse me, but for that price I Pay I would at least expect up-to-date documentation.


Yet, https://www.odoo.com/documentation/16.0/applications/finance/accounting/bank/reconciliation.html for example says basically "just register a new payment, press validate and be done"

NO such screen exists in the invoice > register payment. It looks totally different (and I am looking at Odoo 16 live install as well as documentation).
Even just starting with the button, it does NOT say "Validate", it says "CreatePayment". And even if done, the ******* invoice stays in "In payment" status.


How hard can it be? really?

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Beda
Author Best Answer

Dear Mehjabin Farsana(Metalinks IT Consulting&Solutions)


Clearly that is what I do. If you read my post you can see that I do that and that it is NOWHERE close to what doc says should be.

---


Dear Ricardo Gross

Your reply seems to make sense, but there is a problem:
- the payment is made in stripe

- stripe will send my company bank the money AND substract some fees


So in fact, my bank will have PAID AMOUNT - FEE.

When I create the invoice, of course I have to add the amount I INVOICE. Which is not accounting for fees.
Also the money is only sent to my bank after a day. So how would this work in this case? How do I even "reconcile with bank"?
I have connected the Bank (Relay) using the "Connect bank account" feature.

Does that all happen automatically?
I just need to wait until it is inside the bank and synced?

Thank you.

PS:
It is utterly annoying how Odoo keeps its doc outdated, how this forum works (heck, I cannot even comment! and this after 4 posts and replies!) and how its accounting works. I have never seen anything _that_ complicated and broken as Odoo! In every single feature they offer there is at least one bug. Even in this forum! For example you cannot delete content while writing, using the Shift Delete command, which usually deletes full words instead of letter by letter. No, it forces you to delete letter by letter, or highlight and delete. I cannot post links, screenshots, not even mention someone! I am not surprised no refund is issued once it is purchased?

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Ricardo Gross
Best Answer

If you look at your payment, it will be posted to the "Outstanding Account":

which is the standard Odoo setting:

When you reconcile with your bank, a entry will be made from the Bank account to Outstanding and the invoice will be considered paid.

If you want the invoice to be considered paid without reconciling it with the bank, you need to add your bank account in the payment tabs of your bank journal (first activate the column):


Better than Odoo's documentation are Eva's explanations: https://www.odoo.com/de_DE/slides/accounting-and-invoicing-19

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Mehjabin Farsana
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Hi,

If you need to record a payment against an invoice, you can open your invoice document which is in posted state, then by clicking the "Register Payment" button you can record the payment against this invoice.




From Accounting -> Customers -> Invoice, you can open or create new invoice and make sure to "Confirm" the invoice to see the "Register Payment" button.


If you just need to do record a payment, you can do it from the "Payments" menu directly and then later reconcile with invoice/bills.

To open payments screen: Accounting -> Customers -> Payments.

Thanks

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